HB
Hannah Barnhill
Customer Service Professional · Healthcare Administrative Support
Blythewood, SC, USA
@hannah_barnhill
0 followers
About
Dedicated customer service professional with over 5 years of experience in healthcare and administrative support. Skilled in patient scheduling, insurance verification, call center operations, data entry, and EMR systems, with a strong record of handling high call volumes and sensitive information accurately.
Experience
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WFH Customer Service RepresentativeVeocc VAApr 2026 – Present
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Front Desk AgentMedical Services of AmericaJul 2025 – Jan 2026
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Patient Service RepresentativeEau Claire Cooperative Health CentersNov 2023 – Feb 2025
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Urgent Care Front Office RepresentativeDoctors CareNov 2022 – Oct 2023
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Class A CDL DriverSloan Construction Company LLCJun 2020 – Sep 2022
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Highway Maintenance WorkerSCDOT-CamdenJun 2014 – May 2020
Education
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High School DiplomaSpring Valley High SchoolJun 2008 – Jun 2012
Skills
- Google Docs
- Google Drive
- Cold Calling
- Decision making
- Leadership
- Time Management
- Customer Support
- Teamwork
- Multitasking
- Administrative Support
- Attention to Detail
- Written Communication
- Salesforce
- Cross-functional Collaboration
- Microsoft Outlook
- Medical Terminology
- Communication Skills
- Operations Management
- Client Communication
- Outbound Calling
- Microsoft Excel
- Record Keeping
- Computer Literacy
- Microsoft Office
- Microsoft Word
- CRM Software
- Account Management
- Customer Engagement
- Appointment Scheduling
- Organizational Skills
- Microsoft PowerPoint
- Escalation handling
- Insurance Verification
- Home care
- Confidential Information Handling
- Staff Scheduling
- Service Scheduling
- Patient Registration
- English
- EMR Systems
- HIPAA Compliance
- Care coordination
- Electronic health records
- Medical Records
- Urgent Care
- Productivity Software
- Customer Relationship Building
- Medical Scheduling
- Computer Operation
- Clear verbal communication
- Professional Email Communication
- Epic
- Medical Administrative Support
- Problem-Solving
- Front Desk
- Medical Payment Processing
- Intake
- Health Insurance Pre-Authorization
- Telephone Systems
- Patient Inquiries
- Clerical Experience
- Customer Accounts
- Call Center
- Dme Coordination
- Patient Records
Courses & certifications
- Forklift Certification
- BLS Certification
- CPR Certification
- First Aid Certification
- Driver's License
- CDL A
🗣️ Languages
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English · Native