Account Manager

Role Overview

Hilti New Zealand is looking for an Account Manager to drive growth and bring practical solutions to construction professionals. In this Wellington-based field role, you will own a portfolio of customer accounts across the region and have the flexibility to plan a schedule that works for both you and your clients. Success in the role comes from building strong customer relationships, presenting products and solutions on-site, and offering consultative support at a high standard. This is a strong career-development opportunity for someone who wants to grow within a global company and build a solid commercial foundation.

Key Responsibilities

• Develop and maintain long-term customer relationships to identify and convert business opportunities within your accounts.
• Work across your territory on a daily basis, including customer offices and active job sites, to improve sales productivity by zone and territory.
• Act as a knowledgeable representative of the Hilti brand by delivering technical product guidance and consultative support to customers.
• Use Salesforce to log customer interactions and activity, as reporting and pipeline tracking are important parts of the job.

Candidate Profile

You will join a supportive regional field team. Full product training, systems training, and advanced sales coaching will be provided, so motivation to learn is more important than prior knowledge. Experience in construction is helpful but not mandatory.

Experience and Skills

• Previous customer-facing sales experience is required.
• A trade-related or technical background is strongly preferred.
• At least 3 years of experience in construction or infrastructure is needed.
• Experience using Salesforce.com or a similar CRM platform is an advantage.
• A consultative, value-led, and solution-focused selling style is important.
• Strong motivation to achieve and exceed targets.
• Ability to build durable relationships with multiple stakeholders.
• Comfort working collaboratively in a team environment with strong learning agility.
• Resilience and adaptability in changing work settings such as construction sites and project offices.
• A full, clean New Zealand driver’s licence is required.
• You must already have the legal right to work in New Zealand.

Benefits

• Clear career progression, with more than 80% of leadership positions filled internally.
• Competitive pay with an above-average performance bonus.
• Overseas training during the first 6 months, in Malaysia.
• Life insurance coverage.
• Private health insurance and an employee assistance programme.
• Paid birthday leave.
• Paid leave for charitable projects.
• A wellness subsidy to support physical or mental wellbeing activities.

About Hilti

Hilti is a global construction technology leader with more than 34,000 employees in 120 countries. The company’s purpose is to make construction better through ongoing learning, innovation, and teamwork. Employees are encouraged to use their strengths, contribute meaningfully, and grow within an inclusive, international environment.

Inclusion and Equal Opportunity

Hilti is committed to diversity, inclusion, and creating a workplace where all voices are respected and every team member is empowered to contribute. The company is an equal opportunity employer.