Administrative Support Specialist

About the Company

Pearson is a worldwide education and learning organization focused on helping people reach personal and career goals through modern, accessible learning solutions. With operations across many countries and a history spanning more than 100 years, the company provides digital learning tools, assessments, and training programs. Its purpose is to support lifelong learning through quality content, technology, and dependable support, while building a workplace that respects diversity, equity, and inclusion.

About the Role

The Administrative Support Associate (IC20) plays an important part in Pearson’s Enterprise Learning & Skills division by supporting two senior leaders. This position centers on dependable, high-quality coordination and administrative assistance that keeps daily operations running smoothly. The role involves handling complex calendars, arranging meetings and travel, managing important documents, and acting as a key contact for operational needs. It suits someone who is highly organized, service-minded, and comfortable working in a fast-moving environment. This opportunity is based in the United States, with primary support for leaders in the Eastern or Central time zones, and includes flexibility for remote work along with occasional in-office presence.

Key Responsibilities

• Deliver accurate, timely administrative assistance to two senior leaders on a daily basis.
• Keep distribution lists, org charts, shared folders, and team resources current and well organized.
• Act as a first point of contact for routine questions, sorting and directing requests appropriately.
• Coordinate complex calendars and book internal and external meetings across multiple time zones.
• Handle meeting preparation and logistics, including invitations, agendas, pre-reads, room or virtual setup, and follow-up tasks.
• Spot scheduling conflicts early and propose workable alternatives.
• Assist with team events such as workshops, town halls, and onboarding by managing logistics and follow-through items.
• Create and format slide decks, status updates, and team communications using templates and guidance from leadership.
• Use Microsoft 365 tools to manage calendars, files, and communications efficiently.
• Maintain orderly digital records and apply proper version control to key documents.
• Arrange domestic and international travel, including flights, hotels, ground transport, and itinerary planning.
• Prepare expense submissions and purchase requests in line with company policies.
• Support onsite and offsite event logistics such as room reservations, catering, and visitor access.
• Work closely with other administrative staff and stakeholders to coordinate schedules and events.
• Build strong, professional working relationships across teams while protecting confidentiality.

Required Qualifications

• Prior experience in administration, office coordination, or business support.
• Background supporting senior leaders or teams, including calendar management and stakeholder communication.
• Strong organizational habits and a sharp eye for detail.
• Clear written and verbal communication skills.
• Working knowledge of Microsoft 365 applications, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
• Ability to manage sensitive information with discretion.
• Flexibility and resilience in a changing work environment.
• Proactive approach to solving problems.
• Experience working with global teams or across time zones is an advantage.

Benefits

• Salary range of $55,000 to $90,000, depending on experience and location.
• Eligibility for annual incentive plans.
• Flexible remote setup with periodic in-office days.
• Medical, dental, and vision insurance coverage.
• Paid time off and company holidays.
• Learning and professional development opportunities.
• An inclusive workplace culture that prioritizes employee well-being.

Equal Opportunity

Pearson is committed to equal employment opportunities and inclusive hiring. Qualified applicants are considered without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability, or other legally protected characteristics. The company welcomes applications from people with disabilities and protected veterans. Reasonable accommodations during the hiring process can be requested via [email protected]. Pearson believes diversity and inclusion support innovation and strong performance, and it aims to create a workplace where everyone can succeed.