Associate eLearning Developer

About HCPro

HCPro, LLC creates integrated information, education, training, and consulting solutions focused on healthcare regulation and compliance. The organization supports healthcare providers in improving consistency, streamlining revenue cycle operations, and driving measurable gains in clinical, quality, and financial performance.

It operates as a multidisciplinary, technology-enabled business education company with a strong focus on helping customers improve revenue cycle efficiency through education.

What the Role Involves

The Associate eLearning Developer is part of the eLearning Production team and helps build, produce, and maintain high-quality digital courses, instructor-led training materials, and related learning assets. The position calls for creativity, technical capability, and a collaborative mindset to deliver engaging learning experiences on schedule.

Key Responsibilities

• Use tools such as Adobe Audition, Articulate Storyline, and similar software to align audio with visuals, build and tailor layouts, edit course material, and publish eLearning content and supporting assets.
• Handle the Request for Files queue by preparing editable course files and source materials for instructors and reviewers during the review cycle.
• Support audio production by preparing narration scripts, creating AI-generated voiceovers, checking audio quality, and embedding audio into learning projects.
• Manage the Quick Fix Jira queue by evaluating update requests, coordinating with instructors and other stakeholders, applying revisions, and republishing updated courses.
• Work closely with voice-over talent, content teams, external subject matter experts, and fellow eLearning staff to deliver materials on time.
• Perform detailed quality checks to identify and fix technical or content issues.
• Raise issues early and suggest practical improvements to processes and outputs.
• Keep pace in a fast-moving environment while meeting demanding deadlines and maintaining quality.
• Contribute independently and collaboratively to achieve project goals.
• Stay organized while managing multiple projects and adjusting to shifting priorities with limited notice.
• Assist with additional tasks and special projects as needed.

Required Qualifications

• A bachelor’s degree is required.
• Strong working knowledge of Microsoft Office, especially PowerPoint.
• Ability to learn new software and tools quickly.
• Clear verbal and written communication skills.
• Solid technical ability, including independent research and troubleshooting for technology and content issues.
• Excellent organization and project management skills, with strong attention to detail.
• Proven ability to manage workload independently, balance priorities, and operate with minimal supervision.
• Strong judgment in prioritizing urgent and important tasks across several concurrent requests.
• Consistent track record of meeting deadlines in a deadline-driven environment.
• Flexibility to adapt to changing business needs without sacrificing quality.
• Ability to work well both alone and in a team setting.

Preferred Experience

• Exposure to Articulate 360.
• Hands-on experience with audio editing tools such as Adobe Audition, Audacity, or WavePad.
• Experience with project tracking or ticketing platforms like Jira and Smartsheet.
• Background in eLearning development, instructional technology, digital media production, or a related area.

Additional Information

HCPro emphasizes delivering information in meaningful ways, driving improvement from within, and aligning people, process, and policy to support healthcare compliance and operational success. The company also states its commitment to diversity and equal opportunity.