Associate Health Services Manager

About the role

The Associate Health Services Manager supports commercial growth across one or more partnerships with health plans and pharmacy benefit managers (PBMs). In this role, you will help shape and execute partner strategies that move opportunities through the pipeline and contribute to closing business with assigned channel partners. You will also work across teams to keep partner operations running smoothly and to maintain a high standard of execution.

Typical responsibilities include coordinating with external and internal stakeholders, handling day-to-day communication with carrier partnership teams, and connecting partner account executives with regional sales teams. A large part of the job involves preparing for important meetings, participating in them, and helping advance broader strategic priorities.

The right candidate has experience working with or alongside health plans and/or PBMs and understands how these organizations operate and compete in the market. Strong organization, clear written and spoken communication, relationship-building ability, and a strong service mindset are essential. Curiosity about digital health and enthusiasm for Hinge Health’s mission are also important.

Key responsibilities

• Move partner initiatives ahead by organizing meetings, coordinating internal and external contributors, and gathering the inputs needed to keep partnerships progressing steadily.
• Act as an internal subject matter resource for partnership-related matters, including partner structure, partnership priorities and strategy, and major friction points, while sharing key updates with the broader team.
• Respond to partner questions quickly and accurately while strengthening relationships with both external contacts and internal stakeholders.

Qualifications and preferred background

• Ability to build trusted relationships and serve as a credible thought partner.
• Experience managing several projects at the same time, from initial discovery through execution, while meeting required timelines and success measures.
• Strong attention to detail combined with strategic thinking and a broader business perspective.
• Comfort working with data and synthesizing information into clear insights and practical recommendations.
• Strong prioritization skills in an environment with competing demands.
• Self-directed working style with minimal oversight and a focus on accuracy.
• Ownership mindset, including understanding how to work with external partners while protecting confidential information and communicating value effectively.
• Professional presence and the ability to communicate confidently across different levels of the organization.
• Interest in, or experience with, the health plan segment.

About Hinge Health

Hinge Health uses technology to scale and automate healthcare delivery, beginning with musculoskeletal (MSK) care, which affects more than 1.7 billion people worldwide. Its AI-powered, human-centered model is designed to improve outcomes, experiences, and costs for people dealing with pain. The platform supports the full range of MSK care, including acute injuries, chronic pain, and post-surgical rehabilitation, through personalized, evidence-based programs.

The company works with more than 50 health plans, PBMs, and other ecosystem partners, and reaches over 20 million people across more than 2,550 employers. Hinge Health is headquartered in San Francisco and also has offices in Montreal and Bangalore.

Benefits and perks

• Comprehensive medical, dental, and vision coverage.
• Support for gender-affirming care for employees and family members.
• Help with family-building and fertility planning.
• Travel reimbursement when healthcare is not available locally.
• Traditional and Roth 401(k) retirement plan options with a 2% company match.
• Modern life stipends, including support for learning and development.

Equal opportunity and privacy

Hinge Health is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, pregnancy, or any other protected characteristic under applicable law. The company also considers qualified applicants with criminal histories in line with legal requirements. Reasonable accommodations are available for candidates with disabilities; applicants who need assistance should contact their recruiter.

By applying, you acknowledge that your personal data will be used as described in the company’s personnel and candidate privacy policy.

Security notice

The company warns applicants about phishing attempts involving fraudulent job offers. Hinge Health will never request financial information during hiring and will only use email addresses ending in @hingehealth.com. If you receive a suspicious message, stop communicating and report it to the US FBI Internet Crime Complaint Center. To confirm whether an email is from recruiting, forward it to [email protected].

Compensation

The salary range for this role is $70,680 to $128,340 per year.