Executive Resource Management

About PTCL Group

PTCL Group is positioned as a technology leader focused on advanced innovation and integrated ICT and cellular network services in Pakistan. Its broader journey emphasizes culture transformation and change management, with an ambition to become the country’s leading technology company and a national driver of digital transformation.

The organization promotes an inclusive workplace where people are valued regardless of gender, social background, religion, belief, or disability.

Role Overview

This position is centered on planning, allocating, and improving the use of resources across the sales function. The goal is to make sure the sales team has the people, tools, and budget needed to deliver on targets and timelines efficiently.

Key Responsibilities

• Coordinate how people, tools, and financial resources are assigned across sales support projects and initiatives.
• Partner with sales managers to ensure the team has the resources required to meet business goals.
• Track how resources are being used and make adjustments to improve productivity and efficiency.
• Support manpower planning by forecasting staffing needs based on pipeline activity, workload, and upcoming sales plans.
• Work with HR and other internal teams to ensure suitable talent is available for sales support tasks.
• Organize schedules and assignments for support staff so important sales activities are properly covered.
• Oversee the budget for sales support operations and ensure spending is controlled and effective.
• Monitor expenses linked to tools, technology, and personnel, and share utilization updates with senior management.
• Look for ways to reduce costs and improve resource use without affecting the quality of support.
• Handle the adoption, deployment, and improvement of sales support tools such as CRM systems, reporting tools, and communication platforms.
• Ensure all systems are current, connected properly, and helping sales processes run smoothly.
• Train team members on correct use of sales support systems to improve output.
• Create and maintain dashboards and reports that show how resources are being used and performing.
• Provide insights to senior leadership to help with planning and better allocation decisions.
• Identify opportunities to improve allocation practices and strengthen overall sales support efficiency.
• Collaborate with sales managers and business development teams to understand their support needs and respond in a timely manner.
• Act as a link between sales support and departments such as HR, Finance, and IT to keep operations running smoothly.
• Encourage coordination between teams to improve resource availability and project results.

Requirements

• BBA or MBA qualification is required.
• Having a certification in Selling is an art will be considered an advantage.
• Background in sales and distribution is expected.
• Experience working with both internal and external stakeholders is important.
• Strong capability in allocating and optimizing resources is needed.
• Good command of financial and budget management is required.
• Market awareness is also expected.

Additional Benefits

PTCL Group offers family-oriented policies, including 6 months of maternity leave and 30 days of paternity leave. A hybrid work model is also mentioned as part of the company’s workplace approach.

Vision and Values

• Stay resilient.
• Think ambitiously.
• Win consistently.
• Value achievement.

Equal Opportunity Commitment

The company highlights a culture that values inclusion and diversity across gender, social background, religion, belief, and disability.