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IT Support Executive

BGC Group

Singapore · عقد

كن أول من يتقدم بطلب

خبرة
أي
مرتب
SGD 3,340 – SGD 3,340 / month
الوظائف الشاغرة
1
تم النشر
لا مزيد من التفريغ
Work mode
في المكتب
تعليم
Any graduate
Eligibility
Fresh graduates are welcome to apply. Candidates should hold a degree in any discipline and be comfortable working onsite in Singapore.
Resume
Required to apply

Where you'll work

المسمى الوظيفي

About the Role

This 12-month IT support opportunity is based at Thomson Road, Singapore and offers a monthly salary of up to SGD 3,340. The position suits a proactive, detail-focused individual who enjoys troubleshooting, supporting users, and helping keep essential systems running smoothly on a day-to-day basis.

Key Responsibilities

  • Act as the first point of contact for system users by recording, monitoring, escalating, and resolving support tickets.
  • Work with users to understand issues clearly and involve subject matter experts when the problem requires deeper technical input.
  • Coordinate with system vendors to handle and follow up on data-related requests.
  • Check and investigate mismatches or inconsistencies in reports flagged by internal teams and external agencies.
  • Assist with operational work linked to payment processes and data interface tasks.
  • Help prepare and organize materials for change management activities.
  • Keep support logs, records, and documentation accurate and up to date.
  • Take on other administrative and operational duties as needed.

Requirements

  • A degree in any field is required.
  • Strong eye for detail and the ability to organize and manage large amounts of information.
  • Solid analytical thinking and troubleshooting ability.
  • Good communication and people skills, with a strong service mindset.
  • Strong spoken and written English.
  • Comfortable using Microsoft Excel and other Microsoft Office tools.
  • Able to work independently while also coordinating well with stakeholders and vendors.

What We Are Looking For

  • A well-organized individual who pays close attention to accuracy.
  • Someone who can deliver professional and friendly user support.
  • A candidate who is comfortable with operational and administrative tasks.
  • Ability to manage multiple priorities in a busy, fast-moving environment.

Additional Information

This role is designed for candidates who want practical experience in IT operations, end-user support, and stakeholder coordination within a purposeful work setting.

Terms & Conditions

Salary: Up to SGD 3,340 per month.

Contract duration: 12 months.

Location: Thomson Road, Singapore.

Application Note

Applicants should submit an updated resume.

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