Junior Relationship Manager

About the Role

This position is for a Junior Relationship Manager based in Dublin, County Dublin, Ireland. The role focuses on supporting the rollout and ongoing management of company products and services within a retailer network, while also handling client relationships and operational follow-up.

What You’ll Do

• Assist with implementing and administering products and services across the retailer network, making sure onboarding and daily account support run smoothly.
• Develop trusted relationships with both new and current clients, serving as a dependable first point of contact and resolving questions promptly and professionally.
• Track and analyse account performance, including measures such as sales penetration and product profitability, using Excel and internal business systems.
• Support pricing reviews and budget monitoring so product lines stay aligned with company goals.
• Keep records accurate and prepare clear reports and spreadsheets for internal teams.

Performance Measures

• Client satisfaction and retention across the assigned portfolio.
• Speed and accuracy in reporting and data handling.
• Sales penetration performance across the product range.
• Following company processes and regulatory obligations.

What We’re Looking For

• Previous experience in customer service or another client-facing position is required.
• You should feel comfortable working with figures, identifying patterns in data, and drawing practical conclusions.
• Strong capability in Excel and Microsoft Office, including creating and managing spreadsheets to a solid standard.
• Clear, professional communication skills with an approachable style.
• Good organisation, strong attention to detail, and the ability to handle several accounts at once.
• Interest in financial or insurance products would be helpful, though it is not mandatory.

Recruitment Support

The recruitment partner provides CV review, guidance on making applications more competitive, interview preparation, and support through the hiring process. The process is designed to be efficient and transparent, with candidates matched to the role based on the required experience and skills.

Eligibility and Compliance

Applicants must be eligible to work full time and long term in the stated location, or already hold a valid long-term work visa suitable for the role.

Equal opportunity hiring practices apply, and personal data will be handled in line with relevant data protection laws and the privacy policy used by the recruitment team for contacting candidates about this and other suitable opportunities.