Laundry Attendant

About the Role

Ascent Hospitality operates a large hotel portfolio and continues to grow through new properties and acquisitions. The company emphasizes people, teamwork, and a service-first culture rather than focusing only on numbers. Team members are expected to contribute to memorable experiences for guests and to work collaboratively toward a shared purpose. The organization values people who can communicate clearly, adapt well to change, and take on challenges with a positive, service-oriented mindset.

As a Laundry Attendant, you will help keep hotel guest-room linen and terry clean, cared for, and ready for use. In properties with food and beverage operations, the role also includes handling F&B linen. You will coordinate with housekeeping leadership to monitor inventory levels and make sure linen par standards are maintained on guest floors.

Key Responsibilities

• Collect used linens from laundry chutes and carts.
• Sort, wash, dry, fold, and properly store linen and terry items.
• Handle heavy, wet laundry while loading and unloading washers and dryers.
• Work with housekeeping and, where applicable, food and beverage teams to distribute clean linens and terry.
• Operate laundry equipment such as washers, dryers, flat irons, and irons as required.
• Keep cleaned linen and terry stocked in the correct storage and service areas.
• Maintain daily inventory records so hotel departments have the supplies they need.
• Replenish laundry supplies from storage as instructed.
• Keep the laundry area orderly and clean, including sweeping and mopping when needed.
• Clean washers and dryers regularly, including lint trays, dryer vents, and machine surfaces.
• Use cleaning chemicals safely and in line with procedures.
• Follow OSHA rules, along with department and company policies.
• Support other housekeeping tasks whenever needed.
• Respond to guest housekeeping needs promptly, within 10 minutes.
• Use guest names appropriately in guest corridors, occupied rooms, and public spaces.

Requirements

• Ability to understand, read, write, and speak basic English for communication with team members and guests.
• Comfort following simple one- or two-step instructions and working in routine situations.
• Availability for flexible shifts.
• Strong customer service approach.
• Ability to work independently without constant supervision.
• Team-oriented attitude.
• Physical ability to stand for long periods, repeat arm and leg movements, bend, kneel, crouch, crawl, walk, climb, balance, talk, and hear.
• Ability to work around cleaning chemicals, warm temperatures, and dust.
• Capacity to lift wet laundry regularly up to 10+ pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.
• Good close, distance, and color vision.
• Ability to perform effectively in mentally and physically demanding situations.
• High school education or equivalent is preferred.
• Some related experience or training is preferred.

Benefits

• Competitive pay.
• Medical, dental, vision, and life insurance, plus additional supplemental options.
• 401(k) with employer matching.
• Paid time off.
• Uniforms provided for most roles.
• Hotel discount program for team members.

Equal Opportunity Statement

Employer is an equal opportunity employer.