Parts Advisor

Role overview

An established dealership in Auckland is looking for a Parts Advisor to join its customer-facing parts team. The role suits someone who is genuinely enthusiastic about automotive parts and enjoys delivering dependable support to both internal and external customers.

The business is in a growth phase, with additional brands expected to join the lineup. This creates a strong opportunity to step into a busy, collaborative workplace where the atmosphere is professional but relaxed, and teamwork is a key part of the culture.

You will partner with the Parts Department, workshop staff, front-of-house team, and retail and trade customers to help ensure smooth service and efficient parts handling across the dealership.

Benefits

• Competitive salary package
• Monthly team commission opportunities
• Bonus for bringing in a new account
• Flexible start and finish times
• Chance to work with European automotive brands
• Supportive, connected team environment with strong workshop relationships
• Comprehensive employee benefits package

Key duties

• Deal professionally and promptly with retail customers, workshop technicians, panel beaters, and suppliers
• Split time between workshop counter work and retail parts support
• Interpret parts requirements accurately and apply solid technical product knowledge
• Respond to enquiries by phone and email
• Prepare and process parts orders, quotations, and stock-related questions
• Make sure workshop parts are supplied on time to keep productivity moving
• Keep invoices and records accurate and well maintained

Candidate profile

• At least 2 years of experience as a dealership Parts Advisor, or relevant trade parts experience
• Comfortable working in a fast-moving setting with high service standards and demanding customer needs
• Proactive, self-driven, and able to juggle multiple priorities
• Strong planning and organisational ability with excellent attention to detail
• Confident using computers and common business systems
• Hold a current New Zealand full driver licence
• Enjoy working as part of a team in a friendly yet professional environment

Additional information

This is a full-time onsite position in Auckland, New Zealand. The employer is seeking someone who can contribute to a high-performing automotive team and support continued business growth.

If interested, applicants can share their CV for consideration. For more information, contact Matt or Tessa at Muster on 09 394 7444 or 0508 MUSTER.