Project Manager

Role overview

VitalHub UK is looking for a Project Manager to join its Professional Services team and support the delivery of healthcare technology projects across client bases in the NHS, the Middle East, and Australia. In this position, you will oversee several concurrent initiatives, coordinate cross-functional contributors, and help ensure projects are completed efficiently, on schedule, within scope, and within budget. The role reports to the Deputy Head of Project Management and is based remotely in the UK.

About VitalHub

VitalHub focuses on accelerating digital transformation for healthcare providers on an international scale. Its technology helps organisations improve data capture and analysis, strengthen patient flow, and coordinate care across planned and unplanned services, mental health, workforce, and compliance. The company supports connected healthcare delivery through tools ranging from patient-facing applications and in-hospital flow systems to national control centres serving healthcare operations across the US, UK, Canada, the Middle East, and Australia.

Working arrangement

This is a remote position in the UK with a Monday to Friday schedule of 37.5 hours per week.

Key responsibilities

• Work closely with internal teams and external partners or vendors to ensure projects are executed smoothly.
• Manage multiple projects at once and keep delivery aligned to timelines, budget, and agreed scope, while tracking professional services revenue recognition carefully.
• Create detailed project plans, define milestones, and organise resources effectively.
• Serve as the main client contact, keeping stakeholders informed, managing expectations, and understanding project needs.
• Support the Senior Project Manager with the preparation and presentation of project financial information in NetSuite and Ruddr, including monitoring planned hours against actual hours during delivery.
• Partner with implementation, integration, business analysis, development, and support teams to achieve project objectives.
• Define scope, objectives, and deliverables with all relevant stakeholders while confirming technical feasibility.
• Ensure the right resources are available and assigned appropriately.
• Maintain project records such as plans, resource schedules, meeting notes, and change requests.
• Apply suitable methods to control scope, schedule, and cost changes.
• Track project progress using the right tools, systems, and performance measures.
• Escalate issues to management when needed.
• Manage client and stakeholder relationships throughout the project lifecycle.
• Identify, evaluate, and reduce project risks before they affect delivery.
• Monitor risk logs, act on high-priority risks, and put mitigation actions in place.
• Resolve delivery issues quickly to reduce delays and avoid budget overrun.
• Prepare and deliver regular status updates, progress reports, risk reviews, and performance metrics for internal and external stakeholders.
• Apply lessons from completed work to improve future delivery methods and processes.

Essential experience and skills

• Demonstrated experience managing projects in the information technology sector.
• Proven ability to lead several projects simultaneously.
• Strong knowledge of project management approaches, techniques, and delivery methods.
• Excellent client-facing, interpersonal, and internal communication skills.
• Strong written and verbal communication abilities.
• Highly organised, with strong attention to detail and multitasking capability.
• Confident using Microsoft Office and Microsoft Project.
• Good problem-solving and decision-making skills.
• Consistent focus on quality and accuracy.
• Able to perform well under pressure and handle competing priorities.
• Adaptable, proactive, and comfortable in a fast-paced environment.

Preferred experience

• PMP, Agile, or PRINCE2 certification would be advantageous.
• Experience with Ruddr would be beneficial.
• Background in healthcare technology is a plus.
• Knowledge of healthcare systems and regulatory environments in the UK, Middle East, and Australia would be helpful.
• Experience using project management software and related tools is desirable.

Benefits

• Remote and flexible working arrangement.
• 25 days of annual leave plus bank holidays.
• Learning and development support through professional courses.
• Employee Assistance Programme.
• Inclusive diversity, equity, and inclusion approach.
• Networking and social events.
• Progression support and internal career opportunities.
• Death in service cover.
• Regular training workshops.

Interview process

• Initial screening call with the Talent Team.
• Virtual interview with the Head of Project Management and Senior Project Manager.
• Final virtual interview with hiring managers, including a presentation.

Equal opportunity statement

VitalHub is an equal opportunities employer and is committed to fair treatment for all current and prospective employees. The company does not tolerate discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. Applicants from all backgrounds are encouraged to apply, and reasonable adjustments can be requested during the recruitment process.