Quality Manager

About GSK

GSK is a global biopharma organisation driven by a clear purpose: bringing science, technology and talent together to help stay ahead of disease. The company aims to create an environment where people feel motivated, supported and challenged to do their best work while also focusing on wellbeing and growth.

About the Role

GSK is hiring a Quality Manager in Auckland to oversee quality across the New Zealand business. In this role, you will act as the main Quality Responsible Person, helping ensure products are supplied compliantly, safely and on time. You will also take ownership of a forward-looking Quality Improvement Plan aligned with local regulations and business priorities, strengthen the quality culture, and develop effective working relationships with stakeholders in New Zealand and Australia in support of GSK’s goals around innovation, performance and trust.

You will be part of the AUNZ Quality hub and will report to the AU Quality Lead.

Key Responsibilities

• Run and maintain the local Quality Management System in accordance with GSK standards, GMP and applicable local rules, including self-inspections and support during external audits and inspections.
• Assess batch records to enable timely lot release, and take the lead or actively contribute to investigations, root-cause analysis and corrective actions for deviations, complaints and audit outcomes.
• Track quality performance measures, analyse trends, coordinate quality-related work with third parties and cross-functional teams, and support ongoing improvement efforts.
• Work closely with internal partners to support product launches and commercial activity while strengthening quality behaviours and stakeholder engagement.

About You

We are looking for a quality leader who can work confidently in a cross-functional, global setting and bring strong leadership skills to the role.

Requirements

• A bachelor’s degree in a relevant science or engineering field, or an equivalent professional qualification.
• Three to five years of experience in quality assurance or operational quality within life sciences or pharma, including at least two years in a management role.
• Solid hands-on knowledge of GMP and GDocP, with experience in batch documentation review, in-process checks, product release, and handling deviations, CAPAs, investigations and quality records.
• Good command of MS Office and standard business systems, along with strong communication and collaboration skills.
• Added advantage: experience with ERP or quality systems such as SAP, knowledge of data integrity principles, and exposure to self-inspections, internal audits or regulatory inspections.
• Added advantage: experience working with third-party manufacturers, warehousing or distribution operations.
• Ability to stay effective under pressure and manage several priorities at the same time.

Why Join GSK

• A flexible, life-friendly working style that supports you in doing your best work.
• Opportunity to be part of a diverse organisation that reflects the communities it serves.
• Career development and progression opportunities on a global scale.
• 5 Feel Good Days plus 1 volunteer day, in addition to annual leave.
• Option to buy extra leave and access discounted health insurance.
• Certified as a Great Place To Work® for May 2026 to May 2027.

Why GSK

GSK’s purpose is to unite science, technology and talent to help get ahead of disease together. The company wants to improve the health of 2.5 billion people by the end of the decade while building a successful business where people can thrive. It focuses on preventing and treating disease through innovation in specialty medicines and vaccines, with emphasis on respiratory, immunology and inflammation, oncology, HIV and infectious diseases.

GSK’s culture is built on being ambitious for patients, accountable for impact and doing the right thing. The company is committed to an inclusive workplace with equal opportunity for all applicants. If you need adjustments to the recruitment process so you can show your strengths and capabilities at interview, you may contact [email protected]. This email is only for adjustment requests.

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