Resource Manager

Role overview

As a Resource Manager, you will lead a high-volume contingent hiring function for Australia and the APAC region at WWT. You will work side by side with sales account teams and operational groups around the world to support fast-moving, strategic resource initiatives.

The position calls for initiative, creativity, strong relationship-building ability, and the confidence to remove barriers that slow down the sales process. You will design practical solutions and action plans to address internal and external challenges, while serving as the regional subject matter expert for strategic resourcing.

Responsibilities

• Serve as both a delivery partner and advisor by creating tailored solutions for each client engagement.
• Understand client-side obstacles and translate them into strategic resourcing approaches and proven hiring practices.
• Guide internal account teams and clients on effective methods and how to apply them within the business.
• Lead negotiations with account teams, partners, and customers on staffing and fulfillment choices.
• Assess business opportunities internally and externally to judge whether they are viable.
• Spot roadblocks that affect sales progress and build practical ways to overcome them.
• Build, sustain, and expand profitable relationships with partner organizations.
• Handle questions, concerns, and issues that arise during partner engagements.
• Keep partners updated regularly on projects, possible opportunities, new business, and current business status.
• Share candidate progress promptly with partners involved in interviews.
• Source talent for roles across multiple teams, locations, and seniority levels, from entry level through director.
• Use a range of sourcing methods to find large volumes of candidates directly and through staffing partners while meeting business service-level expectations.
• Assess capability levels, run efficient and professional interviews, and move the offer process forward.
• Maintain active candidate pipelines and provide regular recruiting updates.
• Manage the full candidate journey, including opportunity positioning, technical exercises, phone screening, interview coordination, feedback consolidation, hiring recommendations, offers, background checks, and pre-employment steps.

Qualifications

• Proven success in high-volume end-to-end recruitment, especially in staffing or contingent workforce environments across Australia and APAC.
• Substantial resourcing experience, ideally in technical IT areas such as networking, infrastructure, cloud, or security.
• Hands-on experience with recruitment databases, CRM tools, Excel, and human resources information systems.
• Background in consulting and leading significant change efforts, preferably in staffing-related initiatives.
• Strong verbal and written communication skills, along with excellent interpersonal capability.
• Comfort working as a strategic resourcing representative for internal stakeholders and as part of a resourcing team.
• Strong planning, organization, and time management skills.
• Sound judgment, with proven problem-solving and negotiation ability.

Benefits

• Health and wellbeing support, including combined health insurance, an employee assistance program, and a wellness program.
• Financial benefits such as competitive pay, profit sharing, life and disability insurance, and tuition reimbursement.
• Paid leave benefits, including PTO and holidays, parental leave, sick leave, and bereavement leave.

Culture

WWT aims to create a workplace where people can succeed through their skills, performance, and commitment. The company promotes belonging, innovation, collaboration, and respect so that every team member can contribute in an inclusive environment.