Store Manager

Company overview

JB Hi-Fi is a trusted New Zealand retailer known for its knowledgeable, practical, and energetic team. The business focuses on helping customers improve the way they live, learn, work, and play by offering technology, consumer electronics, home entertainment, and appliances at competitive prices.

The company delivers strong value, leading brands, and high-quality customer service through its store network, online channel, and commercial arm, JB Hi-Fi Business.

Why join the team

• Work in a lively, fast-moving environment where different perspectives are valued and fresh ideas are welcomed.
• Receive competitive pay that may include sales commission and additional performance incentives, depending on the role.
• Gain access to training, development, and broader career opportunities across the JB Hi-Fi Group, including JB Hi-Fi, The Good Guys, and E&S Trading in Australia.
• Enjoy staff discounts across the JB Hi-Fi Group.
• Eligible primary carers can receive 12 weeks of paid parental leave, along with a gift for new parents; flexible and hybrid working arrangements may also be available for eligible roles.
• Use the Employee Assistance Program for counselling and other wellbeing support for employees and their families.
• Support community initiatives through the Helping Hands workplace giving program.
• Join a company committed to sustainability, with a target of net zero carbon emissions by 2030 and ongoing efforts to reduce, reuse, and recycle more effectively.

Role summary

JB Hi-Fi is seeking an energetic Store Manager to guide and support a friendly retail team. The right person will be focused on developing people, motivated to achieve and surpass sales targets, and confident across all areas of retail management while maintaining an excellent customer experience.

The business operates seven days a week in most locations, so flexibility around working hours is important.

Qualifications and additional information

The ideal candidate should be committed to building team capability over time, driven to deliver strong commercial results, experienced in retail operations, and able to communicate well while keeping customers at the centre of every interaction.

Applications are handled confidentially. The employer welcomes interest from candidates who feel they may not meet every requirement, and the company is an equal opportunity employer that values diversity and inclusion in the workplace.