Business Development Executive

About Fresha

Fresha provides an AI-driven operating system for the global beauty, wellness, and self-care sector. It supports a wide range of businesses, from salons and barbers to spas, medspas, fitness studios, and health practices.

The platform is trusted by millions of consumers and businesses across the world. More than 140,000 businesses and 450,000 stylists and professionals use it globally, and it has handled over 1 billion appointments so far.

Headquartered in London, UK, Fresha also operates 15 offices across North America, EMEA, and APAC. Its marketplace helps consumers find, book, and pay for local beauty and wellness services, while businesses use an all-in-one platform for operations, software, and financial technology tools.

Fresha’s ecosystem includes appointment booking, point-of-sale, customer record management, marketing automation, loyalty features, product inventory, and team management. It also helps partner businesses grow through online bookings and automated marketing integrations with platforms such as Instagram, Facebook, and Google.

Role overview

Due to ambitious growth plans, Fresha is hiring a Business Development Executive to join its global team. The role reports to the Head of Sales for Europe and works closely with the Commercial team and prospective partners. The main focus is new business acquisition.

This opportunity is suited to someone who enjoys working in a dynamic environment, can operate independently, welcomes a challenge, and wants to contribute meaningfully. The position is based in a dog-friendly office five days a week.

Office location: The Bower, The Tower, 207 Old St, London, EC1V 9NR.

Key responsibilities

• Consistently meet and exceed sales goals and KPIs.
• Reach out to key decision-makers through phone, email, and social channels to win new business, with occasional in-person meetings when needed.
• Pitch, demonstrate, and sell products and services to both prospective and current partners.
• Manage the full sales journey from prospecting through to closing deals.
• Carry out cost-benefit and needs assessments to match solutions with partner goals.
• Work in coordination with cross-functional teams to deliver a smooth partner experience.
• Share observations on market movements and industry developments.
• Contact all qualified inbound leads promptly and record call outcomes in the CRM.
• Act as the main commercial contact for partners.
• Take on additional duties as required, as the list of tasks is not exhaustive.

What Fresha is looking for

Fresha is seeking someone with about 1 year of strong B2B sales experience and a proven record of performance. Experience in SaaS, online marketplaces, or payment platforms is especially valuable.

The ideal candidate is highly proactive, strong at building relationships, well organised, able to juggle priorities, and good at managing time. Curiosity and a commitment to ongoing learning and development are also important.

Additional advantages include fluency in English plus another language, and prior exposure to the beauty and wellness industry.

Fresha values enthusiasm and potential alongside direct experience, so candidates are encouraged to apply even if they do not meet every listed requirement.

Interview process

• Screening call with a Talent Team member via video (30 minutes).
• Skills and experience interview with Team Leads, either video or in person (30 minutes).
• Presentation stage with Team Leads and the General Manager for the UK & Ireland, held in person (75 minutes).

The company aims to complete the full interview process and share feedback within 2 weeks. Applications are reviewed manually, and while responses are generally targeted within 7 days, high application volume may extend the timeline.

Inclusive workforce

Fresha is committed to building an environment where people from all backgrounds feel welcome, included, and empowered to contribute. Every applicant is considered fairly, and hiring decisions are made without discrimination based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or other protected characteristics applicable in the hiring location.

If you need any accessibility support during the interview process or after joining, Fresha encourages you to share your needs so appropriate accommodations can be made.

Hiring technology notice

Artificial intelligence tools may be used to support parts of the recruitment process, such as application review, resume analysis, response assessment, or checking for inconsistencies and verification signals in submitted materials. These tools assist the recruitment team but do not replace human judgment, and final hiring decisions are made by people. Candidates may contact the company for more information about data processing.

Compensation

The role offers a base salary of £30k, plus a variable component of £10k. There is also accelerated commission available for performance above target.