Customer Development Executive

About the Company

Colgate-Palmolive is a worldwide consumer products business with operations in more than 200 countries across Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Its products are used in more homes globally than many other brands, and the company is known for its strong everyday presence in households.

The organisation describes itself as a caring, innovative, growth-oriented company focused on helping create a healthier future for people, pets, and the planet. Its culture is shaped by the values of Caring, Inclusive, and Courageous, with an emphasis on collaboration, meaningful contribution, and shared goals.

Role Overview

The Customer Development Executive role is centred on executing company strategy at the customer level and driving in-store activations effectively. The position involves close coordination with merchandisers, promoters, and the wider champion team to ensure plans are implemented smoothly in stores.

Key Responsibilities

• Deliver planned activations and ensure execution standards are met at the store and customer level.
• Track and maintain stock availability so that optimal inventory levels are kept with each customer.
• Share availability updates with the Customer Marketing team as required.
• Build and sustain strong working relationships with customers, stockists, store managers, and department managers.
• Use DMS-ITT/Palm, laptop tools, and related systems effectively to support fact-based decisions and recommendations.
• Prepare monthly analytical reports and maintain company-required reporting records in the prescribed format.
• Collect and report market intelligence, including competitive activity and scheme-related developments.
• Allocate work schedules to merchandisers and promoters.
• Monitor team performance and provide support or solutions when challenges arise.
• Strengthen team capability through appropriate training and communication.
• Ensure trade promotion messages are clearly communicated to the team.
• Conduct monthly activation meetings for merchandisers and champions.

Additional Information

This position does not include relocation assistance. The job reference number is #173685 and the location is Mumbai, Maharashtra, India.

Equal Opportunity and Accommodation

Colgate-Palmolive is an equal opportunity employer and considers all qualified applicants without discrimination based on race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other protected status under law.

Reasonable accommodation is available during the application process for persons with disabilities if needed.