Customer Service Associate - Fresher

About the Company

Healthy Herbal is an expanding wellness brand that focuses on natural and herbal healthcare solutions. Its product range includes herbal products designed around healthy living, as well as offerings for weight gain, weight loss, and related customer needs.

Role Overview

This full-time, on-site customer service role is based in Vidisha, Madhya Pradesh. The position is suitable for candidates looking to begin or continue a career in customer support while working directly with customers and the sales team.

Key Responsibilities

• Respond to customer calls and enquiries in a polite, professional manner.
• Clearly explain the company’s herbal products to customers.
• Address customer questions and help resolve issues through support and guidance.
• Keep customer information updated and manage follow-up interactions.
• Work with the sales team whenever coordination is needed.
• Create and maintain strong, positive relationships with customers.

Who Can Apply

Both freshers and candidates with prior experience are welcome to apply. No prior experience is required for this role.

Salary

The compensation for this position is INR 2,04,000 to 2,10,010 per year.

Requirements

• Strong communication skills.
• A positive, customer-oriented attitude.
• Ability to handle customers in a friendly and professional way.

Skills Needed

• Spoken Hindi
• Customer communication
• Interpersonal skills
• Conflict handling
• Customer relationship management
• Follow-up management
• Coordination with sales teams

Perks

• Informal dress code
• Complimentary snacks and beverages

Additional Details

The role has 10 open positions. Joining is expected immediately. The application deadline is 2026-06-21 23:59:59.