Executive Administrative Assistant

Role overview

Ericsson Canada Inc. is looking for an Executive Administrative Assistant to support management and unit leadership with senior-level administrative coordination, operational follow-through, and practical strategic input. The role sits at the center of scheduling, communication, project coordination, meeting planning, and order/invoice authorization support, while also helping improve how administrative work is carried out across the unit.

The position calls for someone who can act as a dependable partner to leaders, represent the unit professionally, and help maintain a culture grounded in integrity, innovation, and inclusion. The successful candidate will also be expected to uphold the Code of Business Ethics and handle any concerns related to bribery or corruption with care and integrity.

Key responsibilities

• Deliver broad administrative support with a strategic mindset, including calendar coordination and participation in decision-making support.
• Handle incoming requests and questions by setting priorities, resolving scheduling or workflow conflicts, and suggesting practical ways to improve engagement.
• Build and maintain effective relationships with customers by coordinating communication and helping support a high standard of service.
• Organize schedules, calls, and decision-making support in a way that aligns with business priorities.
• Manage several assignments and deadlines at once, anticipating needs and taking action before issues arise.
• Arrange travel and related logistics in a manner that supports efficiency and executive time optimization.
• Plan, run, and follow up on staff meetings, all-employee meetings, events, training programs, and workshops.
• Support the use of Ericsson’s administrative tools and standard processes.
• Contribute to ongoing improvements in administrative workflows to make operations more efficient and effective.
• Work closely with other assistants inside and outside the organization to share practices, build connections, and improve coordination.
• Help implement process improvements and streamline administrative operations.
• Provide support with order and invoice approvals as part of the administrative scope.

Requirements

• Bachelor’s degree in human resources, a related field, or an equivalent combination of education and experience.
• At least 6 years of experience in an administrative assistant role, including 2 or more years supporting executive-assistant-level work or Chief of Staff-type responsibilities.
• Strong command of Microsoft Office Suite and the ability to use technology to improve administrative efficiency.
• Experience managing complex schedules and coordinating across multiple time zones in a global environment.
• Ability to work independently with limited supervision, especially in uncertain or changing situations.
• Strong problem-solving ability with a structured, execution-focused approach in a fast-moving setting.
• High integrity, a strong work ethic, and the ability to handle confidential information carefully.
• Effective communication skills and professional executive presence, with the ability to explain ideas clearly to varied audiences.
• Comfort working in a large, international organization with complex structures and cross-functional collaboration.
• Willingness to occasionally communicate and complete tasks outside standard working hours.
• Ability to manage diverse stakeholders, including senior leaders, employees, customers, and community leaders.

Compensation and benefits

The salary depends on factors such as location, relevant knowledge, qualifications, education, training, skills, and experience. For Ontario, the annual base salary range is CAD 69,000 to CAD 90,500.

This role also includes eligibility for an annual short-term variable compensation plan, with bonus payouts tied to business performance, unit objectives, individual performance, and the employee bonus target. Eligibility and proration conditions apply.

Benefits include medical and dental plan choices, core coverage paid fully by Ericsson, retirement and savings contributions, life insurance, accidental death and dismemberment coverage, short-term disability coverage, stock purchase participation, paid leave, maternity and parental/adoption leave, and several additional wellness and support programs.

Time off and additional benefits

New employees receive at least 18 days of accrued vacation, a minimum of 3 personal days, at least 10 holidays, 1 volunteer day, and sick leave. Paid time off is prorated according to the employee’s start date. Ericsson also provides up to 10 weeks of paid maternity leave and 6 weeks of paid parental or adoption leave, both at 100% pay.

Other company-paid offerings include financial wellness resources, educational assistance, matching gifts, a wellness account, and recognition programs.

Important notice

Ericsson Canada Inc. does not offer immigration assistance or sponsorship for this role, now or in the future.

The hiring process is merit-based, and applicants from all backgrounds are encouraged to apply. Reasonable accommodation may be requested for disability-related needs by contacting Ericsson’s HR team.

The job is based in Toronto, Ontario, Canada.

Job details: Assistant

Note: The employer states that the role description is not exhaustive and that additional duties may be assigned as needed.