Network Engineer

Role overview

Thiess is looking for a Network Engineer to provide advanced ICT network support and help shape reliable communications services across its global environment. The role is centered on designing, supporting, and improving enterprise network infrastructure while partnering with internal stakeholders to keep systems available, secure, and fit for business needs.

Thiess is a global organisation with a long history in mining, a large international workforce, and a strong focus on safety, inclusion, career growth, and continuous learning. The company encourages collaboration, professional development, and adaptability, and it values people who can contribute to a supportive and high-performing culture.

What you will do

• Provide technical expertise to the ICT function by delivering and supporting network solutions.
• Help create, document, and apply network policies and standards to maintain a dependable communications environment.
• Own the upkeep and support of critical infrastructure components.
• Handle communication, troubleshooting, triage, and resolution of network incidents.
• Deliver incident support, investigation, feedback, escalation, and closure for requests raised through the Thiess Helpdesk.
• Review the services being delivered to make sure they are appropriate, economical, and performing well.
• Work closely with business representatives and key stakeholders to maintain strong working relationships.
• Develop and maintain ICT architecture standards, infrastructure standards, and other related standards as needed.
• Keep all systems and network services available when the business needs them and performing to expectation.
• Maintain security systems to help maximize data protection.
• Monitor systems for emerging problems and future capacity needs.
• Supervise installation and maintenance of relevant hardware and software.
• Produce and update process documents, network policy documents, and recommendation papers.
• Support procurement activities by sourcing prices and ICT supplies when required.
• Share ideas, technical knowledge, and updates with colleagues and stakeholders.
• Keep current with industry changes and recommend suitable technologies and initiatives.
• Continuously look for improvements in ICT service quality and delivery efficiency.
• Report on project and support activity in weekly team meetings.
• Provide technical guidance to ICT support staff and junior team members.
• Apply change management practices when implementing changes to major IT&T systems.
• Ensure business requirements are considered during planning and implementation.
• Work in a customer-focused, professional manner with strong communication and interpersonal skills.
• Support Thiess global sites through timely L2/L3 network assistance.
• Work closely with the Thiess SD team on ICT-related issues.

Experience and technical expectations

• Strong understanding of IP networking and related protocols such as TCP, UDP, RTP, and DMVPN.
• Solid knowledge of VPN technologies in both MPLS and internet-based environments.
• Good grasp of hierarchical network design concepts and the OSI model.
• Practical knowledge of cabling standards and methods used in the industry.
• Working knowledge of Voice over IP.
• Strong foundation in network design principles.
• Strong knowledge of routing protocols, especially OSPF and BGP.
• Working understanding of internet registrars.
• Advanced knowledge of wireless standards, spectrum analysis, surveying tools, Wi‑Fi security, and RF.
• Advanced experience implementing wireless mesh networks, with in-pit or highly mobile mesh exposure preferred.
• Working knowledge of security concepts such as 802.1x and Cisco ISE in production environments.
• Experience resolving wireless and wireless mesh issues.
• Working knowledge of next-generation firewall platforms, particularly Palo Alto.
• Experience with Cisco and Juniper technologies, including routers, switches, firewalls, and advanced wireless.
• Experience in enterprise networks covering disaster recovery, high availability, spanning tree, VoIP, wireless, content switching, and cloud design.
• Experience working in a complex ICT server environment at network level.
• Experience in an environment managed through an incident management tool.

Working style and behavioural expectations

• Drive tasks forward to meet business goals.
• Support teammates so results and improvements are delivered.
• Coordinate effectively with stakeholders to achieve outcomes.
• Address conflict, issues, and problems constructively and escalate when needed.
• Support change initiatives across the business.
• Understand critical risks in the work area and reassess hazards when conditions change.
• Follow relevant standards and procedures.
• Pause work when uncertain, correct the issue, and warn others of potential danger.
• Contribute knowledge in team discussions and meetings.
• Help deliver financial objectives within the team.
• Work independently with minimal supervision for most activities.
• Provide input and advice to teammates and stakeholders when requested.
• Build productive relationships across diverse groups.
• Communicate clearly in speaking and writing to influence stakeholders.
• Keep stakeholders updated on work progress and outcomes.

Additional information

This position is based in Gurugram, Haryana, India and is a full-time onsite role. The work pattern may involve 24x7 rotational or fixed shifts depending on business requirements.

Thiess supports diversity, inclusion, curiosity, continuous learning, and career development. The company also offers flexible working arrangements, health and wellbeing programs, an on-site gymnasium, corporate discounts including health insurance, travel and retail products, and a referral bonus program.

As part of the hiring process, successful applicants will go through two employment references, a National Police Check, and a medical assessment. Assistance is available by contacting [email protected].

Thiess operates across Australia, Asia, and the Americas in open-cut and underground mining, and it continues to expand its focus on sustainable mining and technologies that support the energy transition.