Store Assistant Manager

About the Company

Real Fruit Bubble Tea began in Toronto in 2002 with a mission to make fresh fruit beverages both healthy and easy to enjoy. The company now operates more than 137 stores across Canada and the United States and continues to grow quickly.

This role is intended for someone who is excited by a fast-moving, demanding, and rewarding career path with strong room for advancement, including the possibility of progressing from store manager to regional manager and beyond.

Role Overview

The Store Assistant Manager supports store leadership by overseeing store sales performance, organizing staff schedules and shift coverage, and helping create a workplace that is inclusive, upbeat, enthusiastic, and customer-friendly. The position reports to the Regional Manager and senior leadership.

Key Duties

• Keep regular and clear contact with the Regional Manager and make sure store operations follow company rules, standards, and guidelines.
• Set practical sales targets for the store and motivate the team to work together toward achieving them.
• Make sure all team members follow operating procedures and that food safety and sanitation requirements are fully observed.
• Train team members, oversee their work, address performance issues when needed, and provide continuous feedback for improvement.
• Help build a welcoming, energetic work culture that reflects the company’s values and service philosophy.
• Deliver strong guest service and follow up effectively with customers and prospects.
• Support daily store operations by preparing ingredients, managing inventory, keeping the store clean, and handling other assigned tasks.
• Ensure all staff work safely and comply with the Ontario Occupational Health and Safety Act and the Employment Standards Act.

Working Conditions

The role requires six-day availability, including weekends, evenings, and holidays. The selected candidate must also be able to travel between multiple store locations and work late hours when needed.

Candidate Profile

The right person will bring a hands-on leadership style, a focus on results, strong communication, teamwork, initiative, and the ability to adapt to change. They should be comfortable leading from the floor, encouraging frontline staff, and taking ownership beyond their immediate duties when necessary.

Experience and Skills

Applicants should have at least 3 years of store management experience or 5 years of experience in the food industry. Strong English communication skills, leadership ability, multitasking, organization, and customer service are essential. The role also requires the ability to execute company policies and procedures consistently.

Pay and Employment Details

This is a full-time permanent position with hourly pay. The expected pay range is CA$19.00 to CA$25.00 per hour. Compensation may vary based on experience, education, certifications, skills, expertise, market conditions, internal equity, and the location of the role.

Accessibility and Hiring Notes

The employer provides accommodation during the recruitment process upon request for candidates participating in any stage of selection. Technology-assisted tools may be used to help review applications, but final screening, interview, and hiring decisions are made by the human recruitment team. The posting reflects an actual vacancy within the company.

Industry

Food and Beverage Services