Store Manager

Role Overview

As a Store Manager, you will be responsible for the complete in-store customer journey while maintaining strong visual standards and commercial performance in line with global direction and the local market context. You will lead with the company’s values and contribute to both store and business success.

What You’ll Do

• Guide the store team to deliver an excellent customer experience while actively promoting and selling the product range.
• Keep track of the store’s performance, opportunities, competitors, and local customer expectations.
• Review sales results, define targets, and build action plans to improve revenue, profitability, and stock control.
• Handle scheduling and store upkeep effectively, while staying aligned with sales budgets and business priorities.
• Hire, induct, and develop team members while building an inclusive, collaborative environment that encourages learning and innovation.
• Stay current on fashion trends, customer behavior, and competitor activity to keep the store competitive.
• Represent both yourself and the brand positively in every customer interaction.

Who You’ll Work With

You will be part of the wider store organization, which may include Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, Assistant Store Managers, Cash Office Responsible staff, and Delivery Responsible staff in larger locations. You will also collaborate with the Area Team and other stores to exchange ideas, support performance, and strengthen customer experience. Together, you will help customers express their style through current trends and timeless fashion while making fashion more accessible and sustainable.

About the Company

H&M Group is a global fashion company made up of strong brands and ventures. The company aims to show that great design, affordable pricing, and sustainable solutions can go hand in hand. Its customers remain central to every decision, and the group uses its scale and knowledge to help move the fashion industry toward a more inclusive and sustainable future.

Why Work Here

• Inclusive and welcoming workplace that values diverse backgrounds.
• Values-led culture shaped by seven long-standing core values.
• Encouragement to be yourself at work.
• Access to a global talent network and broad career growth opportunities.
• Comprehensive wellbeing support, including health insurance and wellness coverage for self and family.
• Employee discount on H&M Group products.
• Five working days per week for better work-life balance.

Additional Information

This role is stated as based in Mumbai, Pune, Gujarat, and Indore, while the listed location is Bhopal, Madhya Pradesh, India.

Who We’re Looking For

• Professionals with experience in retail management and store operations.
• Leaders with a strong track record of guiding, coaching, and developing teams in a values-driven environment.
• Candidates who have delivered results using customer-focused reports and tools.
• People with expertise in sales planning, analysis, and follow-up.
• Confident, integrity-led leaders who can motivate and support their teams.
• Individuals who are driven to create great customer experiences and improve sales performance.
• Goal-oriented people who enjoy competition and measurable outcomes.
• Analytical problem-solvers with strong communication skills and comfort working with numbers and statistics.
• Flexible, practical, and solution-focused professionals.
• Fashion-aware candidates with a strong sense of commercial presentation and competitor awareness.