Motshidisi Seokamo

About

Experienced hospitality professional with over 6 years of customer-facing and front-of-house management experience in a 4-star hotel environment. Skilled in guest experience delivery, business operations, team supervision, and customer relationship management.

Experience

• IGCSE Secondary Teacher
  Emerald Academy
  2023 – 2024
• Business Owner and Manager
  2019 – 2023
• Front Office Supervisor / Reservationist
  Tlotlo Hotel and Conference Centre
  2016 – 2019
• Guest Service Agent
  Tlotlo Hotel and Conference Centre
  2013 – 2016

Education

• Postgraduate Certificate in Education (PGCE)
  Gaborone University College of Law and Professional Studies
  2019 – 2020
• Bachelor of Business Administration (Honours)
  Limkokwing University of Creative Technology
  Tourism Management · 2008 – 2012

Skills

• Communication
• Problem Solving
• Sales
• Business Development
• Customer Relationship Management
• Customer Service
• Microsoft Office
• Hospitality Operations
• Team Leadership
• Complaint Resolution
• Guest Experience
• Stock Control
• POS Systems
• Front office supervision
• Food and beverage coordination