Account Management Intern

About Wolt

Wolt is a technology company focused on making everyday life easier and more rewarding for local communities. What began in 2014 with restaurant delivery has grown into a broader platform that now operates in more than 500 cities across 30 countries. After joining forces with DoorDash in 2022, the company continues to pursue ambitious growth worldwide.

Life at Wolt is fast-moving and demanding, but also highly rewarding. The environment is suited to people who take initiative, enjoy ownership, and are energized by building and learning quickly.

Role Overview

This internship is based in Berlin, Germany, within the Sales team and reports to the Key Account Management Team Lead. It runs from September to December 2026 and lasts 12 weeks. The position is for 20 hours per week and is designed for someone who wants practical exposure to partner management, commercial work, and data-informed decision-making in a scaling tech business.

As an Account Management Intern, you will support experienced Account Managers as they manage restaurant and retail partners on the Wolt platform. The role combines relationship support, analysis, commercial preparation, and operational coordination.

What You Will Do

• Support Account Managers with partner follow-ups, meeting preparation, and regular communication across a portfolio of restaurant and retail partners.
• Review partner performance metrics such as orders, conversion, and visibility to spot patterns and opportunities for improvement.
• Help prepare discussion points, materials, and insights for commercial conversations, product launches such as Wolt Ads or Wolt+, and regular business reviews.
• Coordinate with internal teams to resolve day-to-day operational questions from partners as efficiently as possible.
• Track adoption of relevant Wolt products and identify partners that could benefit from additional tools or services.
• Attend partner meetings and occasional restaurant visits with Account Managers to understand partner needs and strengthen relationships.
• Gather partner feedback and share useful observations with the team to help improve processes, tools, and the overall partner experience.

What We Are Looking For

• You are currently studying Business, Marketing, Sales, or a similar subject and are in your final year.
• You can communicate clearly in both English and German, in writing and speaking.
• You are comfortable working with data, drawing conclusions, and using insights to guide decisions.
• You take initiative, work well independently, and stay positive in a fast-paced setting.
• You handle shifting priorities and multiple tasks without losing focus.
• You learn new tools quickly, including Google Workspace, Slack, and analytics platforms.
• You are interested in building a career in account management, relationship development, and long-term business growth.

What Wolt Offers

• A practical internship with one of Europe’s most exciting technology companies.
• The opportunity to work with teams across several countries.
• Guidance and mentorship from experienced professionals.
• A welcoming, inclusive, and friendly workplace culture.

Recruitment Process

The hiring process usually starts with a brief call with a team member. That is typically followed by either a task or an additional conversation to explore the role in more detail.

Diversity and Inclusion

Wolt is committed to building a more inclusive community across the company, the industry, and the cities it serves. The organization values diverse teams and believes innovation is strongest when people from different backgrounds, experiences, and perspectives have the opportunity, support, and resources to succeed.