Account Manager

Role overview

Bunnings is seeking an Account Manager to look after important client relationships, help grow existing business, and keep customers satisfied. In this position, you will be the main contact for assigned accounts, working with internal teams to create practical solutions, uphold service quality, and identify opportunities to expand business.

What you’ll be doing

• Act as the day-to-day contact for key clients and manage all account-related communication.
• Strengthen relationships with current customers while looking for ways to increase business within existing accounts.
• Partner with internal teams to design and deliver solutions that match client needs.
• Track account results, review sales information, and turn insights into action plans that support targets.
• Respond quickly and effectively to customer issues to maintain strong satisfaction levels.
• Work across departments to ensure products and services are delivered smoothly.
• Prepare regular updates on account health, sales progress, and market movements.
• Help implement company policies, strategies, and initiatives across assigned accounts.
• Stay current on products, services, and industry changes so clients receive well-informed guidance.

What we’re looking for

• Proven ability to establish and maintain strong relationships with new customers.
• Successful background in a sales-focused role.
• Good commercial judgement and business awareness.
• Strong customer orientation with the ability to build trust and rapport.
• A determined, positive, and outcome-driven approach.
• Values that reflect integrity, respect, and teamwork.

Why join Bunnings

• Team discount available at Bunnings and other Wesfarmers brands, including Kmart.
• Access to more than 100 exclusive team member benefits covering health, shopping, travel, stay, wealth, work, and leave.
• 12 weeks of paid parental leave, regardless of gender.
• Additional lifestyle benefits such as annual festive gifts, discounted food and drinks at the Bunnings Cafe, and opportunities to work in different travelling store teams.
• Clear career development pathways with support to grow from wherever you start.

About Bunnings

Bunnings is a leading home improvement and lifestyle retailer in Australia and New Zealand, supporting builders, tradespeople, and the housing sector through stores, trade centres, frame and truss sites, and online channels. The company’s purpose is to encourage people to give things a go, while backing team members to grow and helping communities make a meaningful impact.

Culture and inclusion

Bunnings promotes an inclusive workplace where people from all ages, cultural backgrounds, abilities, sexual orientations, and gender identities are welcomed. The organisation values te reo Māori, tikanga Māori, and respect for the whenua it operates on.

Eligibility and other conditions

Applicants must be 15 years of age or older. Bunnings may close the advertisement at any time and recommends applying early. Unsolicited resumes from recruitment agencies are not accepted, as hiring is managed by an internal Talent Acquisition team. If you are successful, pre-employment checks may be required, including police, employment, medical, and qualification checks. Where a police check identifies a criminal record, Bunnings will consider whether it affects your ability to meet the role’s requirements.

Support and adjustments

Bunnings is committed to fair hiring and can provide support or adjustments during the application process. Candidates who have the experience, skills, and drive to grow are encouraged to apply, even if they do not meet every requirement listed.