Courier

Role overview

This position is responsible for the secure, accurate, and punctual movement of parcels, with a strong focus on checking shipment details, scanning items correctly, and delivering a high standard of customer care.

Key responsibilities

• Pick up and deliver packages safely along assigned routes while meeting strict delivery timelines.
• Confirm parcel accuracy by checking contents and completing scanning procedures at collection and drop-off points.
• Handle customer interactions professionally and make sure parcels are packed and protected appropriately.
• Escalate delivery problems, visible damage, or address discrepancies without delay.
• Carry out additional tasks as directed.

Education and experience

A secondary school qualification, or an equivalent level of education, is required. Candidates should also bring at least 1 year of professional driving experience.

Licensing and capability requirements

Applicants must hold an Australian driving licence at one of the following levels: minimum Class C car licence (AUK012) or minimum Medium Rigid truck licence (AUK013).

Pay and other details

Pay information was not specified.

Equal opportunity and company information

The employer follows an equal opportunity and affirmative action approach and is committed to building a workforce that is diverse, equitable, and inclusive. Hiring decisions are made without regard to age, race, colour, national origin, genetics, religion, gender, marital status, pregnancy or childbirth-related conditions, physical or mental disability, or any other status protected by law.

The company is a major global express transportation business operating in more than 220 countries and territories. Its operating philosophy emphasises people, service, and profit, with a strong focus on caring for employees, delivering dependable service to customers, and reinvesting in the business and its workforce. The organisation also highlights a culture built on innovation, employee wellbeing, and long-term growth.