Front Office Administrator

About the Role

We are hiring a polished, well-organized, and service-oriented Front Office Administrator / Receptionist to help run the daily front desk and administrative functions for a growing group of companies, including Servyx Technical Services LLC, Atovee Steel Construction & Contracting LLC, and Fibrixa.

This position is the main point of contact for clients, visitors, suppliers, and business partners, and it also involves coordinating documentation, communication, and office support across the group.

Key Responsibilities

• Greet clients, visitors, suppliers, and business partners in a courteous and professional way.
• Manage incoming phone calls and route them to the right person or department.
• Reply to emails and general enquiries in a timely manner.
• Keep the reception area tidy, organized, and presentable at all times.
• Draft and maintain letters, quotations, reports, correspondence, and other company documents.
• Handle both electronic and paper-based filing systems in an orderly way.
• Maintain accurate records of company files and office documents.
• Support management with meeting schedules and appointment coordination.
• Manage courier pickups and deliveries, incoming and outgoing mail, and general office communication.
• Deliver strong customer service and communicate professionally with clients.
• Triage customer enquiries and direct them to the correct team.
• Follow up with clients when needed.
• Handle company information carefully and maintain confidentiality.
• Monitor the Google Business Profiles of the group companies.
• Respond professionally to online customer reviews and enquiries.
• Encourage happy customers to leave Google Reviews.
• Assist with basic website content updates and online communication when required.
• Coordinate with HR, Accounts, Sales, Procurement, and Operations teams.
• Track office supplies and support procurement needs.
• Assist with daily office administration and internal coordination.
• Support company events, meetings, and other administrative tasks.

Requirements

• Applicants must be of Philippine nationality.
• At least 2 to 3 years of UAE experience in a front office, receptionist, or administrative position is required.
• Strong spoken and written English communication skills are essential.
• A professional look and a friendly, positive attitude are expected.
• Good organization skills and the ability to manage several tasks at once are important.
• Solid customer service and interpersonal abilities are needed.
• Comfortable working on your own while supporting multiple departments.
• Good knowledge of Microsoft Office applications such as Word, Excel, Outlook, and PowerPoint.
• Familiarity with Google Workspace tools including Docs, Sheets, and Drive.
• Ability to use email and internet-based applications effectively.
• Experience with document preparation, formatting, and digital file organization.
• Professional work ethic with strong attention to detail.
• Excellent phone manners and telephone etiquette.
• Ability to prioritize tasks and adapt to changing priorities.
• Quick learner with strong problem-solving ability.
• Positive mindset and willingness to support different business functions.

Why Join Us?

You will be part of a growing, dynamic organization active in engineering, construction, technical services, and architectural solutions. The role offers a professional environment, opportunities to learn continuously, room for career growth, and exposure to several established brands within one group.

Additional Information

This is a full-time, onsite position in Dubai, United Arab Emirates.

The role is open only to candidates who meet the nationality requirement and have the relevant UAE experience.