Housekeeper

About TouchPoint Support Services

TouchPoint Support Services, a part of Compass Healthcare, is dedicated to providing exceptional hospitality for patients, families, and visitors at Ascension Health hospitals. We focus on creating moments that matter through our services in meals, facilities, and patient support. Our mission is to serve with detail, quality, and excellence, fostering an environment where healing can occur. We value teamwork, integrity, and a commitment to serving others, particularly the poor and vulnerable. Join a team that empowers and uplifts each other, offering opportunities for career growth and a positive work environment.

Job Summary

The Housekeeper performs essential cleaning duties to maintain a clean and orderly environment in healthcare facilities. This role involves tasks such as making beds, changing linens, cleaning rooms and common areas, and general upkeep to ensure a high standard of hygiene and guest satisfaction.

Responsibilities

• Provide excellent customer service with a focus on individual guest needs.
• Perform thorough cleaning of floors, including sweeping, scrubbing, mopping, and polishing.
• Clean carpets, rugs, and draperies through vacuuming and shampooing.
• Dust and polish furniture, fixtures, and metal surfaces.
• Empty and sanitize trash receptacles, disposing of waste appropriately.
• Clean and sanitize wash basins, mirrors, bathtubs, and showers.
• Maintain cleanliness of glass surfaces.
• Prepare rooms by making beds and changing linens as needed.
• Arrange furniture and amenities according to established layouts.
• Address guest inquiries and fulfill requests promptly.
• Respond to immediate housekeeping needs, such as cleaning spills or broken items.
• Collaborate effectively with team members and maintain professionalism in all interactions.
• Undertake additional duties as assigned to support the department's operations.

Requirements

• Previous experience in housekeeping is required.
• Ability to perform physical tasks associated with cleaning duties.
• Strong attention to detail and commitment to maintaining high standards of cleanliness.
• Excellent customer service skills.
• Willingness to work rotating weekends as needed.
• Must be able to pass a Level 2 background screening if required for the position (e.g., for certain Florida positions).

Perks

• Comprehensive training provided.
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity, Legal Services, Auto/Home Insurance)
• For full-time associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
• Potential eligibility for paid and/or unpaid time off benefits in accordance with applicable laws.

Eligibility

This position is open to individuals seeking full-time or part-time employment. Prior housekeeping experience is necessary. Applicants must be willing to work a flexible schedule, including rotating weekends.

Education Required

Not specified