Housekeeping Attendant

About the Company

You will be joining a hotel within the Accor network, a hospitality group that spans more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations worldwide. The organization emphasizes growth, career progression, and the impact each employee can create for guests, colleagues, and the environment through responsible hospitality.

The role is part of a workplace that encourages individuality, development, and a service mindset, with the opportunity to grow within a global hospitality brand.

Role Overview

The Housekeeping Attendant is responsible for supporting guests throughout their stay while maintaining the cleanliness and presentation of guest rooms and public spaces according to hotel standards. The position requires close coordination with the Supervisor and Coordinator to respond to guest needs promptly and deliver a personalized experience.

Key Duties

• Assist guests during their stay and keep guest rooms and shared areas clean and well maintained in line with hotel procedures.
• Work with the Supervisor and Coordinator to ensure guest requests are handled quickly and efficiently.
• Look for opportunities to create a more personal and memorable guest experience.
• Protect guest privacy and belongings while maintaining a consistently high level of service.
• Oversee the closing of the service area at the end of the day and confirm that equipment is stored correctly and no hazardous items are left behind.
• Prepare the trolley before work by arranging guest amenities, cleaning materials, mini bar items, and clean linen in proper order.
• Inspect and record rooms displaying the “MAKE UP” sign.
• Check rooms marked “Do Not Disturb” before the end of the shift and respect the DND instruction.

Qualifications and Skills

The ideal candidate should have a strong service orientation, solid interpersonal abilities, and the confidence to communicate clearly in fluent English. Prior experience in a comparable role at a 5-star hotel is considered an advantage. The job also requires someone who is physically active, efficient, and capable of working with care and attention to detail.

Diversity and Employer Commitment

The employer states a commitment to diversity and inclusion, with a goal of attracting, hiring, and promoting talent from varied backgrounds.

Why This Employer

The organization presents itself as more than a global hospitality leader, offering an environment where employees are welcomed as individuals and encouraged to grow, learn, and build meaningful careers. It emphasizes purpose in work and the opportunity to explore broad possibilities within the company.

Additional Information

The employer promotes a philosophy centered on hospitality, world-class service, and continuous improvement. The role is part of a workplace that values imagination, responsibility, and the chance to shape the future of hospitality.