Kitchen Steward

Company Overview

Pullman, Accor’s premium international hotel brand, brings a fresh approach for visitors using the Qantas Lounge Canberra, serving both business and leisure travellers with a cosmopolitan experience.

At Qantas Lounges by Accor, the workplace is built around trust, support, and teamwork. People are encouraged to collaborate closely and contribute to a welcoming service culture guided by the values of guest passion, sustainable performance, innovation, ambition, trust, and respect.

This role is part of a friendly, professional service environment where team members aim to make guests feel valued and welcome.

Role Summary

The kitchen steward will support the kitchen operation across the lounges by delivering efficient, friendly service and helping the kitchen team meet guest expectations and business standards.

Key Responsibilities

• Assist the kitchen team with day-to-day kitchen support across the lounges.
• Provide prompt, courteous, and efficient service from the heart.
• Help maintain the standards expected by guests and the business.
• Work as part of a collaborative team in a busy hospitality setting.

Candidate Requirements

The ideal candidate should be comfortable working on a rotating roster and must be able to pass a Federal Police Clearance to work at the airport. Australian working rights are required.

Previous experience in a busy commercial kitchen is preferred. A sound understanding of food and beverage safety, the ability to stay calm under pressure, and the stamina to work on your feet are important. Strong hygiene and cleanliness standards are also expected.

The role suits someone who enjoys helping others feel welcome, works well in a team, and brings a positive, fun attitude to work. Accor can train the technical skills needed for the role.

Qualifications

• Good physical fitness and the ability to keep up in a fast-moving environment.
• A warm, approachable, and friendly personality.
• Cleaning experience is not essential, though it would be considered an advantage.
• Legal permission to work in Australia.

Benefits

• Opportunities for career growth and development.
• Free meals and coffee while on shift.
• Staff-rate hotel discounts at more than 3,000 hotels worldwide.
• Staff-rate flight discounts with Qantas and Jetstar after 6 months.
• Stable employment with a global hospitality company focused on progression and its people.
• Qantas and Jetstar travel discounts for domestic and international travel, subject to terms and conditions.
• Worldwide hotel discounts and exclusive travel benefits.
• Free staff meals.
• Free parking.
• Parental leave.

About the Workplace

Qantas Lounges by Accor serves travellers across Australia and around the world, offering a relaxing start to a journey, a practical place to work between flights, and a comfortable stopover. The lounges operate across a range of upscale to luxury services and are known for strong guest and employee feedback.