Remote Estimator

Role overview

DKI Canada is seeking a seasoned restoration estimator to support its Remote Estimating Desk (RED). This full-time position is based in Canada and reports to the Remote Estimating Supervisor. The salary range for this role is $55,000 to $60,000 annually.

The position is built for someone who works well in a fast-moving environment where precision, quick turnaround, and practical problem-solving are essential. It also suits a professional who can combine strong technical estimating ability with clear communication to support both clients and internal stakeholders.

DKI is recognized as a leader in property restoration across Canada, helping people and communities recover from unexpected loss. The organization delivers coast-to-coast emergency response and restoration services, with a focus on innovation, responsible practices, and operational excellence.

The Operations team supports the national network by providing value-added services, improving consistency, and driving strong performance across the organization. Every role contributes to helping people move forward after disruption.

What the role involves

As a Remote Estimator, you will prepare virtual restoration estimates for projects across the country. You’ll use your restoration knowledge and estimating software skills to produce accurate, timely, and insurer-aligned property damage estimates while working closely with members across the DKI network.

This role requires a balance of technical accuracy, relationship-building, and service orientation. You’ll need a solid understanding of restoration operations, a detail-focused approach, and a solutions mindset to help maintain service quality and operational consistency.

Key responsibilities

• Create detailed property damage and restoration estimates electronically through virtual estimating methods.
• Ensure all estimates follow insurer partner protocols and expectations.
• Use effective estimating practices that improve quality, speed, and value.
• Keep all files accurate, consistent, and up to standard.
• Deliver estimates within expected turnaround times.
• Manage priorities effectively in a high-volume, fast-paced setting.
• Assign and route files to other RED estimators when needed.
• Maintain organized workflows and clear communication to support efficiency.
• Work directly with members to improve estimate quality and share best practices.
• Offer guidance and training as part of the RED value-added service.
• Build strong working relationships across the network through professionalism and responsiveness.
• Contribute to continuous improvement and operational excellence.
• Collaborate effectively in a remote team environment.
• Stay flexible and adaptable as operational needs change.
• Work independently with accountability, professionalism, and strong communication.
• Support team goals and contribute positively to overall performance.

Requirements

• At least 5 years of direct experience in the property restoration industry.
• Strong working knowledge of Xactimate, XactAnalysis, or similar estimating software.
• Strong computer and technical ability.
• Excellent verbal and written communication skills.
• Good interpersonal skills and the ability to work well with others remotely.
• Ability to work independently as well as within a distributed team.
• Flexibility to adapt to shifting priorities and business needs.
• Solid understanding of the Canadian restoration industry and estimating practices.
• High attention to detail, along with strong organization and time management skills.

Compensation and benefits

The role offers an annual salary of $55,000 to $60,000.

Additional perks include competitive benefits, educational support, growth opportunities, and the ability to work remotely with a collaborative national team.

Application process

Applicants are expected to submit an updated resume that clearly highlights restoration and estimating experience.

Qualified candidates should hear back within one week for an initial phone screening with the HR team. Those who move forward will then be invited to interview with the hiring manager.

Inclusion and accessibility

DKI is an equal opportunity employer and is committed to building a diverse, inclusive, respectful, and welcoming workplace that reflects the communities it serves.

If you need accommodation at any stage of the recruitment process, the team is willing to support a barrier-free experience. Accommodation requests can be sent to [email protected].

Recruitment technology

DKI uses AI-based tools in parts of the hiring process to help reduce bias and improve efficiency. Applications are still reviewed carefully by the team, and final hiring decisions are made by people.