Restaurant Assistant Manager

About the Role

Zaxbys is looking to add an Assistant Manager at its Easley, SC location. This role supports a restaurant environment where guests come for a fun experience, good food, and time with friends. For the right team member, it is a chance to join a workplace focused on growth, teamwork, and strong service.

The Assistant Manager helps ensure the restaurant runs smoothly each day, with a strong focus on guest satisfaction, operational consistency, and adherence to company standards. You will guide the team, support daily execution, and help maintain a positive and productive work environment.

Compensation

The pay range for this position is $18.00 to $24.00 per hour.

Perks and Benefits

• Quarterly bonus opportunity of up to 12% of annual earnings
• Free meals during shifts and 50% off meals when off shift
• Paid time off
• Paid holidays
• Paid training
• Early access to earned pay
• Recognition program
• Employee referral program
• Growth and advancement opportunities
• Medical insurance
• HSA option
• Dental coverage
• Vision coverage
• Short-term disability coverage
• Long-term disability coverage
• Employer-paid life insurance
• 401(k) plan with employer match
• 100% match on the first 3% contributed and 50% match on the next 2%
• Some benefits require additional eligibility

Key Duties

The Assistant Manager is expected to oversee daily restaurant operations, support the team, and make sure guests receive a consistently strong experience.

• Complete required training, including the Assistant Manager Development Plan, food safety certification, manager certification, and any other training assigned by the company
• Improve guest satisfaction by helping the team meet and exceed expectations
• Train, coach, and develop team members on an ongoing basis
• Build work schedules that follow company standards and local legal requirements
• Assign shift tasks, communicate expectations clearly, and adjust plans as needed
• Provide leadership and coaching so team members can perform at a high level and work toward quarterly goals
• Protect product quality, service standards, and cleanliness across the restaurant
• Report performance issues to the General Manager
• Support performance reviews and help mentor team members
• Promote a positive workplace culture and strong morale through recognition and example
• Address and report guest and team complaints, concerns, and injuries promptly and respectfully
• Ensure procedures, policies, and operational processes are followed throughout the day
• Keep the restaurant aligned with all Zaxbys and Zax LLC rules, policies, and procedures
• Follow all applicable federal, state, and local laws and guidelines
• Use management tools and maintain accurate, organized, and up-to-date records
• Support safety practices and ensure the team follows safety procedures
• Report human resources and risk management concerns immediately to the General Manager and District Manager
• Escalate additional issues to the supervisor when needed
• Handle other duties necessary for proper restaurant operations
• Show flexibility and be willing to take on work beyond the basic scope of the job when needed

Qualifications

• Must be at least 18 years old
• Valid driver’s license, vehicle insurance, and dependable transportation are required
• Open availability is needed, with the ability to work at least 5 days and 32 to 48 hours per week
• Must be available for days, nights, weekends, and holidays
• Successful background check is required
• Should demonstrate leadership, organization, and a cooperative approach to working with others
• 1 to 3 years of management experience is required
• Experience in restaurant management is preferred

Physical and Work Environment Requirements

• Must be able to sit, stand, and walk for extended periods
• Should be able to stoop, bend, crouch, and climb occasionally, including ladder use
• Must be able to lift, push, pull, and carry up to 50 pounds, including overhead lifting
• Requires frequent use of hands and wrists for gripping and detailed hand work
• Must communicate clearly through speaking, reading, and writing
• Should be able to observe and respond effectively to the surrounding environment using sight and hearing
• Will work in temperature-variable conditions and around food allergens
• Must operate restaurant equipment safely, including knives, fryers, and other hazardous equipment