Strategy & Operations Associate

Role overview

Uber’s Global Membership and Loyalty team is hiring a Strategy & Operations Associate to help shape and accelerate several important near-term priorities across the membership and loyalty businesses. The position calls for a highly analytical, self-directed, and collaborative operator who can translate data into action and drive measurable business outcomes.

This person will serve as the main operational lead for a set of strategic areas within the Membership and Loyalty pillars. You’ll be expected to treat the assigned space like a business of your own: identify opportunities, define the direction, and execute quickly and effectively. The role suits someone who works best with high-level guidance rather than close daily supervision and who can confidently manage complex initiatives from start to finish.

What you’ll own

• Lead a strategic area from end to end, with responsibility for both execution and results.
• Work independently to spot business gaps, form strong recommendations, and build practical plans without needing a step-by-step roadmap.
• Use data, including external and internal sources, to build business cases and turn ideas into real initiatives.
• Coordinate across teams to move projects forward in uncertain or ambiguous environments.
• Own recurring leadership reporting and executive visibility processes, including MBRs and QBRs, to provide clear updates on performance.

What we’re looking for

• At least 1 year of experience in strategy, operations, analytics, consulting, or a comparable field, with evidence of leading projects end to end with limited oversight.
• A bachelor’s degree in a quantitative, business, technical, or similar discipline.
• Hands-on experience with AI tools, SQL, and Excel or Google Sheets, plus familiarity with building dashboards and reports.
• A strong bias toward action, ownership, and independent problem-solving in high-visibility work.
• The ability to analyze raw data, extract meaningful insights, and convert them into recommendations.
• Comfort working in ambiguity and launching initiatives from the ground up with minimal direction.
• Clear communication and collaboration skills for working with a broad set of cross-functional partners.
• Experience producing insights that shaped strategy or created business impact.
• Exposure to executive reporting rhythms such as MBRs and QBRs.
• Experience with external partnerships and/or business development is a plus.

Compensation and benefits

The annual base salary range for this role in New York, NY is USD 106,000 to USD 118,000. The same salary range applies for San Francisco, CA. In addition, full-time employees may be eligible for a bonus program, an equity award, and other forms of compensation. Employees also participate in a 401(k) plan and receive access to a range of benefits.

Additional information

This is a full-time, onsite position based in New York, NY. The role is designed for someone who can operate with a high degree of autonomy and strong ownership across a visible strategic function.