Systems Administrator

Job overview

The organization is looking for a dependable, proactive Systems Administrator to support its IT function in Dammam, Eastern, Saudi Arabia. In this position, you will help keep server, network, and cloud environments stable, secure, and performant. You will work across Engineering, Product, and Support to release services, automate routine work, and assist with incident response. A strong troubleshooting approach, an infrastructure-focused mindset, and clear communication are important for success.

Core responsibilities

Your day-to-day work will cover server administration, network operations, security support, automation, monitoring, and collaboration with internal teams.

Systems and infrastructure management

• Run and maintain both on-premises and cloud-based servers, virtual machines, and related infrastructure so the environment stays dependable and able to scale.
• Roll out operating system patches, updates, and configuration adjustments across Linux and Windows systems while following change-control procedures.
• Oversee identity and access controls, including directory services, single sign-on, and privileged access, to support secure administration.

Network and security operations

• Watch over and resolve issues related to connectivity, firewalls, VPNs, and load balancers to preserve service quality and uptime.
• Apply security best practices such as hardening, vulnerability scanning, patch scheduling, and support for incident handling.
• Partner with Security and Engineering to fix identified issues, enforce controls, and assist with audit or compliance work.

Automation, tooling, and scripting

• Build and maintain automation for provisioning, configuration, and repetitive operational tasks using scripts and infrastructure-as-code practices.
• Assist with CI/CD and deployment tools by embedding system checks and configuration steps into build and release workflows.
• Keep runbooks, playbooks, and automation documentation current to support repeatable operations and team knowledge sharing.

Monitoring, incident handling, and performance

• Maintain and fine-tune monitoring, logging, and alerting solutions so availability, capacity, and performance problems are spotted early.
• Take part in incident response, lead root cause analysis, and drive corrective actions that reduce repeat issues and strengthen resilience.
• Review capacity and performance trends and implement improvements that balance operational needs and cost efficiency.

Collaboration, documentation, and improvement

• Work with cross-functional teams on project onboarding, infrastructure planning, and production launches.
• Prepare and maintain documentation for architecture, configurations, operating procedures, and incident records.
• Look for opportunities to improve reliability, automation, and observability, then recommend and implement practical fixes.

Required qualifications

• A bachelor’s degree in Computer Science, Information Technology, or a related discipline, or equivalent hands-on experience.
• At least 3 years of practical experience managing Linux and/or Windows server environments in production.
• Working knowledge of virtualization and cloud platforms such as AWS, Azure, or GCP, including services like EC2, VPC, IAM, and storage.
• Experience using configuration management and automation tools such as Ansible, Terraform, Puppet, or Chef, plus scripting in Bash, Python, or PowerShell.
• Strong understanding of networking basics, including TCP/IP, DNS, routing, and firewalls, with real troubleshooting experience.
• Experience with monitoring and logging platforms such as Prometheus, Grafana, ELK/EFK, or Datadog, along with incident management practices.
• Good problem-solving ability, close attention to detail, and strong written and spoken communication for both technical and non-technical collaboration.

Preferred qualifications

• Experience supporting containerized environments and orchestration platforms such as Docker and Kubernetes in production.
• Familiarity with security frameworks, compliance expectations, and vulnerability assessment or remediation work.
• Understanding of backup, disaster recovery, and business continuity planning, with practical DR implementation experience.
• Certifications such as RHCE, Microsoft Certified: Azure Administrator, AWS Certified SysOps Administrator, or an equivalent credential are advantageous.
• Experience working with Git, CI/CD pipelines, and collaborative practices for infrastructure-as-code repositories.

Work model and compensation

This is a full-time role with a hybrid onsite/remote arrangement. The position may involve occasional on-call duty and travel for team meetings or urgent incidents.

Compensation is competitive and aligned with experience, and the package includes health insurance, retirement plan options, and paid time off. The role also offers professional development, training support, and opportunities to grow within IT, Engineering, and Operations. The workplace emphasizes inclusivity, respect, diversity, equity, and work-life balance.