Warehouse Associate

Role overview

Master is seeking a Warehouse Associate for its Saint John’s branch in the Greater St. John’s Metropolitan Area. This role is focused on keeping warehouse operations accurate and efficient through receiving, labeling, storing, and tracking stock, as well as preparing customer orders with care.

The ideal candidate is dependable, highly organized, attentive to detail, and comfortable working in a fast-moving environment while maintaining accurate records and consistent inventory flow.

Key duties

• Accept incoming shipments, verify quantities, and enter receipts into the computer system.
• Prepare orders for counter sales, inter-warehouse transfers, and courier shipments by picking and packing items.
• Deliver strong customer service support.
• Help load and unload parts manually or with a forklift.
• Restock shelves and arrange surplus inventory in designated overflow areas.
• Keep work areas, shelving, and the overall warehouse clean and safe.
• Follow company safety rules and procedures at all times.
• Carry out other related warehouse tasks as directed by the supervisor, including opening crates/containers, preparing orders, and handling inventory duties.

Candidate profile

To succeed in this position, you should bring a strong work ethic, the ability to stay organized, and the confidence to manage both incoming and outgoing stock carefully. The role calls for someone who can work well under pressure, show initiative, and contribute positively to a team environment.

Requirements and preferred background

• Prior experience operating a counterbalance forklift.
• Dangerous Goods certification is considered an advantage.
• Ability to lift and move heavy items weighing up to 50 lbs.
• Good organizational ability and a collaborative mindset.
• Comfort working under pressure.
• Resourceful, self-starting approach to daily tasks.
• Strong work ethic and a positive attitude toward teamwork.

Benefits

• Medical and dental coverage starting on day one, plus short-term and long-term disability coverage.
• Employer contribution to a collective registered retirement savings plan from the start of employment.
• Wellness spending account.
• Employee assistance program with psychological, financial, and legal support.
• Telemedicine access beginning on day one.
• Reimbursement for professional association membership fees.
• Early vacation program.
• Hybrid work policy supporting work-life balance.

About the company

For more than 70 years, Master has operated as Canada’s largest HVAC-R distributor and one of the leading businesses in North America in this sector. The company supports contractors, engineers, and industry partners across residential, commercial, institutional, and industrial projects.

With a team of more than 1,800 employees, 85 branches, four distribution centres, and three regional distribution hubs across Canada and the United States, the organization combines broad reach with local service. It is recognized for technical expertise, disciplined execution, and long-term customer and supplier relationships.

Its guiding values include growth, simplicity, teamwork, and doing the right thing, with a focus on practical innovation and operational excellence.

Additional information

The company’s purpose is expressed as improving lives in every degree.