Suraj Prabhakar Bharati

Customer Success Manager · SaaS Support & Client Onboarding

Pune, Maharashtra, India

@suraj_bharati

0 followers

About

Customer Success professional with 3+ years of experience in SaaS support, client onboarding, escalation management, and account communication. Managed active client accounts, improved response times, and supported retention through structured onboarding, proactive follow-up, and cross-functional issue resolution.

Experience

Client Success & Operations Lead

Digitalsignatory B2B

Aug 2025 – Present
Operations Executive (Customer-Facing Role)

Startupwala Technologies Pvt. Ltd.

Mar 2024 – Jul 2025
Customer Success Executive

Trake Nation

Jan 2023 – Feb 2024

Education

Bachelor of Commerce

Savitribai Phule Pune University

2023

Skills

🗣️ Languages

English · Professional
Marathi · Native
Hindi · Native

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