Collections Officer

Job objective

This position is focused on strengthening the organization’s cash flow by keeping days sales outstanding low and ensuring collection activities are handled smoothly. The role also supports efficient day-to-day operations by following up on overdue invoices, addressing payment-related issues, keeping records accurate, and working in line with company policies.

Key accountabilities

• Review customer accounts to spot invoices that are past due.
• Reach out to customers by phone, email, and other channels to recover outstanding payments.
• Track promised payment dates and, when needed, work out practical repayment arrangements.
• Keep complete and accurate records of collection follow-ups, customer interactions, and payment plans.
• Match customer accounts against billing details and fix any discrepancies.
• Carry out daily reconciliation of payments with the bank account.
• Compile weekly and monthly reports for senior management.

Job requirements

• A diploma or bachelor’s degree in business or a closely related field.
• At least 2 years of experience in billing, collections, accounts receivable, or a similar function.

Additional information

The role is based in Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates. This is a full-time, onsite position. The hiring company is confidential.

Eligibility

Candidates with the required diploma or bachelor’s qualification and at least 2 years of relevant experience in billing, collections, or accounts receivable can apply.