Design Studio Assistant (Part-Time)

About Richcraft Homes

Richcraft Homes is an established Ottawa real estate company with over 40 years of experience across homebuilding, high-rise construction, land acquisition and development, joint ventures, and the management of residential and commercial income properties. The company is known for creating distinctive, high-value homes with award-winning design and a strong focus on customer satisfaction. Its culture is driven by purpose, precision, and a commitment to excellence.

Why Join Richcraft

Richcraft aims to offer a professional workplace that supports both personal and career growth. The organization values innovation, integrity, craftsmanship, and community, and is deeply committed to its employees, homeowners, and the communities it serves. Team members are supported with competitive pay and a comprehensive benefits package.

• Comprehensive health and dental coverage
• Group retirement savings plan with company matching
• Employee wellness support
• Employee referral incentives
• Employee assistance support program
• Long-term employment opportunities
• Career growth and development opportunities

Role Overview

The Design Studio Assistant will play a key role in the Design Studio team by handling administrative support and helping guide homeowners through the interior selection journey. This is a part-time onsite role, expected to work 2 to 3 days per week. The position supports the Design Team with meeting preparation, document handling, studio upkeep, and communication with purchasers.

The successful candidate will help with colour selection appointments for inventory homes, assist purchasers throughout the selection process, and ensure records and follow-up tasks are completed accurately so construction timelines stay on track. The role also helps keep the Design Studio organized, welcoming, and efficient while maintaining a high standard of service for Richcraft homeowners.

Responsibilities

• Support designers by preparing meeting materials, paperwork, and supporting documentation for purchaser appointments.
• Lead colour selection appointments for inventory homes when needed and guide purchasers through the available options.
• Conduct purchaser orientations and walkthroughs when requested.
• Respond to incoming phone calls and general questions, routing inquiries to the correct team member when necessary.
• Provide prompt, professional responses to purchaser questions about the studio process, selections, and next steps.
• Handle purchaser payments and keep records accurate and up to date.
• Compile, organize, and maintain purchaser document packages.
• Assist with filing, data entry, document control, and other administrative duties.
• Support designers with CAD sketches, updates, and design-related documentation as needed.
• Help maintain studio resources, product samples, displays, and selection materials.
• Keep the Design Studio tidy, organized, and presentable.
• Take on additional design team tasks and special projects as assigned.

Qualifications

• A post-secondary diploma, certificate, or degree in Interior Design or Interior Decorating is preferred.
• Previous experience in customer service, administrative support, interior design, or interior decorating is preferred.

Skills and Abilities

• AutoCAD knowledge is preferred.
• Experience with Microsoft Office Suite is preferred.
• Familiarity with DocuSign would be considered an asset.
• Understanding of residential construction and the building industry is an asset.
• Strong written and verbal communication skills.
• High attention to detail with strong organization and time management.
• Ability to work independently and also collaborate effectively with a team.
• Professional, client-focused approach when working with purchasers.
• Willingness to travel to communities, job sites, and events when required.

Additional Information

This part-time position is scheduled for 2 to 3 days per week. The company offers a salary range of $23 to $24 per hour. This is a new vacancy. Richcraft Homes uses an AI tool only for initial resume screening to compare applications with job requirements; hiring managers and the HR team make all interview and final hiring decisions. The company is committed to an inclusive and accessible hiring experience. Accommodation is available during the application or interview process upon request.