Founder’s Associate (d/f/m)

About vivenu

vivenu is a fast-scaling live entertainment technology company and a global leader in event ticketing software. The platform helps major organizers turn ticketing into a strategic advantage by giving them control over their brand experience, access to detailed data, and smooth integration into their digital systems. The company serves notable clients such as the Grammys, the Golden Globes, Stanford University, and the Hockenheimring, and is supported by more than $65 million in funding.

With six offices around the world, vivenu provides a flexible and intuitive solution backed by strong customer support, designed to make even complex ticketing requirements easier to manage and to help partners grow.

Role overview

As Founder’s Associate, you will work closely with the CEO and act as a key connector across the company. The role focuses on turning leadership priorities into practical initiatives, supporting high-impact AI-related work, improving processes, and helping the organization adopt new ways of working at scale.

What you'll do

• Act as the main link between the CEO and the wider business, converting strategic direction into structured growth actions and reporting clearly on progress in priority AI initiatives.
• Help build the company’s authority in answer-engine and generative search channels by executing technical and content initiatives during the first two quarters.
• Spot operational bottlenecks and turn early-stage ideas into repeatable, scalable, AI-supported workflows.
• Work across departments to keep AI strategy aligned from leadership through to frontline execution and remove obstacles that slow initiatives down.
• Support adoption of new tools and systems through communication, enablement, and training so they become part of everyday work and deliver lasting quality improvements.

What we are looking for

• A strong AI-first mindset, with understanding of concepts such as RAG, LLM behavior, and how AI agents influence the B2B buying journey.
• Comfort working in visible, fast-moving environments where you interact directly with senior leadership.
• Knowledge of answer-engine and generative search, including the role of citations, context, and authority in AI-driven discovery.
• Solid technical versatility, including the ability to work with APIs, build no-code automations in tools such as Zapier or Make, and craft precise prompts.
• Excellent communication skills with the ability to turn complex AI topics into clear business recommendations.
• At least 2 years of experience in high-growth startups, venture capital, or top-tier consulting, with proven ownership of projects from early concept to execution.

Why join vivenu

• Play a meaningful role in a company that powers fan experiences for major global entertainment and sports brands.
• Join a profitable, VC-backed business that continues to invest in people, products, and long-term growth.
• Work with a team of more than 160 professionals, including people with backgrounds at companies such as Google, Slack, and Salesforce.
• Be part of a diverse, merit-driven organization spread across six global offices.
• Join one of Europe’s fast-growing scale-ups and benefit from a culture of continuous learning and shared progress.
• Work alongside highly recognized founders and leaders who are helping shape the future of ticketing technology.

Inclusion and hiring notes

vivenu emphasizes that strong teams are built from diverse perspectives, experiences, and voices, and it aims to provide a workplace where people can contribute, develop, and thrive. The company also notes that AI tools may be used to support parts of the recruitment process, such as application review or resume analysis, but human judgment remains central and final hiring decisions are made by people.