Guest Service Agent
Doncaster, Victoria, Australia · Tiempo parcial
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- Experiencia
- Cualquier
- Salario
- —
- Vacantes
- 1
- Al corriente
- hace 1 semana
- Modo de trabajo
- En la oficina
- Elegibilidad
- Applicants who are available for part-time onsite work and comfortable handling guest service duties in a hotel front office environment may apply.
- Reanudar
- Se requiere solicitud
Dónde trabajarás
Descripción del trabajo
Job Overview
This part-time Guest Service Agent role places you at the front line of the guest experience. You will be the first and final point of contact for visitors, helping ensure every stay feels smooth, welcoming, and memorable through attentive service and efficient front desk support.
Key Responsibilities
- Welcome guests in a friendly, professional manner.
- Handle arrival and departure processes accurately and efficiently.
- Respond to guest questions and offer tailored suggestions or local guidance.
- Support reservation handling and room assignment duties when needed.
- Process guest payments through point-of-sale and property management tools.
- Use Opera Cloud confidently, as this system knowledge is required.
- Keep the front desk area tidy, inviting, and properly secured.
- Coordinate with other teams to help deliver a consistently high level of guest service.
Additional Information
This position is based onsite in Doncaster, Victoria, Australia. The role is part-time. No salary, openings, start date, or application deadline were specified in the source.