Meter Reader

About the company

South West Water, part of Pennon Group, delivers drinking water and wastewater services across the South West of England. The organisation supports a greener future through environmental initiatives, including reducing its carbon footprint, partnering to plant 300,000 trees, restoring peatlands, and helping farmers and landowners improve water quality and wildlife habitats. It serves 1.8 million customers across Cornwall, Devon, the Isles of Scilly, and parts of Dorset and Somerset.

The wider business is active in treatment, maintenance, leak detection, sewer unblocking, innovation, and environmental improvement work.

Role overview

South West Water is hiring a Meter Reader for its Exeter team. This is a permanent, full-time position with a salary of £26,914 plus benefits. The role is based around the Exeter area, covering EX1 to EX12, and is best suited to someone who enjoys being out on the road rather than working from a desk.

What the job involves

• Visiting customer locations to read water meters accurately
• Recording meter readings correctly so billing remains accurate
• Speaking with customers in a polite and helpful manner
• Organising daily routes and managing time effectively
• Working toward daily reading targets
• Flagging faulty meters and any other issues discovered during visits
• Keeping the van and equipment clean, safe, and in working order
• Following health and safety requirements at all times

What the employer is looking for

• A full UK driving licence is essential
• Comfortable dealing with customers and communicating confidently
• Able to work independently and spend time outdoors in all weather conditions
• Strong planning and organisation skills with the ability to meet targets
• Basic computer literacy

Benefits

• Paid holiday entitlement plus bank holidays
• Annual bonus opportunity
• Pension provision
• Employee discount access
• Support for health and wellbeing
• Cycle to Work scheme
• Training and career development opportunities
• Additional employee benefits

Important information

The closing date for applications is 6 July 2026. The employer may withdraw the vacancy earlier if a high number of applications is received, so early application is recommended. The successful candidate will also need to pass a mandatory DBS check during onboarding.

Culture and values

The organisation promotes a culture where people can be themselves, belong, and celebrate differences. Its core values are:

• Be Rock Solid: Build trust, be dependable, and be someone others can rely on.
• Be You: Bring your authentic self and contribute in your own way.
• Be the Future: Welcome change, drive progress, and take ownership of challenges.