Receptionist

Role Overview

Windward Management Limited is hiring a Receptionist for the Radisson Blu Hotel in Letterkenny, County Donegal. The role is based at the hotel on Paddy Harte Road and is part of a welcoming front-office team in a busy four-star hospitality setting.

About the Hotel

Radisson Blu Hotel, Letterkenny is a premium four-star property close to the centre of Letterkenny. The hotel offers modern accommodation, a 17m swimming pool, a fully equipped health club, and extensive conference and event spaces. Guests also enjoy dining at TriBeCa Restaurant and drinks in Poets’ Corner Bar, all supported by a service style focused on comfort and Irish hospitality.

Key Duties

• Receive guests warmly and serve as the first contact point at the hotel.
• Check guests in, record their details, and process payments.
• Respond to guest questions about hotel facilities and local tourist information.
• Keep guest records and related documentation accurate, complete, and well maintained in the computer system.
• Handle bookings and confirm reservations for guests.
• Oversee the reception desk, including managing a large flow of phone calls and emails.
• Carry out other ad hoc administrative duties when required.

Candidate Profile

The ideal applicant brings strong customer service skills, excellent communication, and the ability to stay organised in a fast-paced environment. Previous experience in a similar position is helpful but not essential. You should be confident using your own initiative, attentive to detail, comfortable working under pressure, and flexible enough to support business needs. Evening and weekend availability is required.

Benefits

• Competitive pay based on experience.
• Employee awards and recognition initiatives, including employee of the month, long-service recognition, team appreciation days, and surprise treat days.
• Employee referral programme.
• Training and development opportunities.
• Career progression opportunities within the Windward Group.
• Hotel discounts across Windward and Radisson Group properties.
• Free use of the leisure centre.
• Employee Assistance Programme.
• Digital wellness programme.
• Discounted healthcare plan.
• Birthday card and gift.
• Meals provided on duty.
• Social events.
• Gift for parents of newborn babies.
• PRSA pension scheme.

About Windward Management

Windward Management Limited was established in 2007 and has developed a strong reputation in hotel management. Headquartered in Dublin, the company delivers operational, marketing, and financial support to hotel owners across Ireland and Continental Europe. Its approach combines guest-focused service, innovation, and operational excellence with a commitment to supporting employee development and career growth.

Company Culture

Windward places people at the centre of its business. The company promotes respect, collaboration, open communication, and a shared drive for high standards. It also emphasises work-life balance, inclusion, and opportunities for professional development, while recognising individual contribution and celebrating team success.

Additional Information

This is a full-time on-site position. The closing date for applications is Saturday 25th July, 2026. Salary is based on experience.