Relationship Manager - Fresher

Role Overview

This full-time, on-site role in Ludhiana is for a Relationship Manager focused on handling customer feedback, complaint tracking, and escalation coordination for a ready-made garment showroom brand. The position is open to freshers and is intended to help strengthen customer satisfaction and client relationships through timely follow-up and structured issue resolution.

Key Responsibilities

• Review customer feedback each day and turn it into useful insights for service improvement.
• Keep the customer feedback cycle active so concerns are captured and addressed effectively.
• Record complaints accurately in the CRM and maintain consistency in documentation.
• Sort issues by category, urgency, and business impact.
• Escalate serious matters to senior management without delay.
• Adhere to the company’s standard escalation workflow and route matters through the leadership team as required.
• Work toward quick resolution of customer issues while preserving strong client relationships.

Eligibility

Only candidates eligible to apply as per the employer’s criteria should submit an application. The role is suitable for freshers and does not require prior experience.

Compensation

The annual package for this position is between INR 4,00,000 and INR 6,50,000.

About the Company

Awinmo India is a product-driven direct selling company from India that markets its own manufactured fashion range, including apparel, accessories, and cosmetics. Modies Staller Readymade Garment is one of its brands, serving customers with ready-made fashion products.

Additional Information

The position has 5 openings. The expected start is immediate. The application deadline is 2026-06-25 23:59:59.