Assistant

Company overview

Highway Chicken Uganda is an expanding food service brand in Kampala, known for serving freshly cooked chicken and related meals. The business emphasizes cleanliness, dependable quality, and warm customer interactions to keep the dining experience inviting. Employees collaborate closely to make sure food is prepared safely, orders are handled accurately, and service runs smoothly. The company also gives team members exposure to different restaurant functions while maintaining a workplace built on respect and fairness for both staff and customers.

Role summary

This full-time, on-site Assistant position is based in Kampala and supports the day-to-day running of the restaurant. The role covers help with food preparation, setting up and tidying workstations, and keeping supplies replenished. It also includes assisting with order taking and packaging, responding politely to basic customer questions, and supporting hygiene and safety practices across the kitchen and dining areas. In addition, the Assistant may help with simple tracking tasks such as monitoring stock usage and escalating equipment or supply concerns to a supervisor.

What the job involves

• Support routine restaurant operations by helping with preparation, setup, cleaning, and general workstation upkeep.
• Assist in preparing, handling, and serving food while following food safety and hygiene expectations.
• Help receive, package, and organize customer orders with care and accuracy.
• Provide courteous assistance to customers and respond to simple queries in a helpful manner.
• Keep supplies stocked and workspaces orderly throughout the shift.
• Observe cleanliness and safety procedures in both kitchen and service areas.
• Record basic stock movement or raise issues related to supplies and equipment when needed.

Qualifications and working style

The ideal candidate should be comfortable supporting basic food preparation and service while consistently following hygiene and safety rules. A service-oriented attitude, clear communication, and respectful interaction with customers and coworkers are important. Good organization is needed to help with stock checks, restocking, and maintaining a neat work area. The role requires reliability, punctuality, and the ability to work full-time shifts, including evenings, weekends, and holidays when required. A willingness to learn, follow directions, and contribute in a fast-paced team environment is essential. Prior experience in a restaurant, café, or other food service setting is helpful but not mandatory. Basic reading, writing, and number skills are needed to understand instructions, use checklists, and manage simple transaction-related tasks.

Additional information

The position is full-time and based on-site in Kampala, Central Region, Uganda. No salary, stipend, duration, or number of vacancies was specified in the source information.