Operating Director

Role overview

Cornerstone Caregiving is a privately owned in-home care provider that has expanded rapidly in recent years. The organization’s goal is to help older adults remain in the comfort and dignity of their own homes, and this position is intended to lead the growth of a local branch in Coeur d’Alene, Idaho.

Compensation and benefits

The role offers a competitive starting salary designed to help establish and grow the office, along with a 20% quarterly cash profit share tied to branch performance. The company also provides paid health, dental, and vision insurance, plus initial corporate training and continued support for professional development.

Additional field perks include access to a company vehicle, paid fuel, and a cell phone stipend. Unlimited PTO is available with corporate approval.

What you will do

• Take full ownership of day-to-day leadership for the branch while working with ongoing corporate guidance and training.
• Create and carry out a local marketing strategy to position the company as a preferred home care provider.
• Develop referral relationships with hospitals, hospices, senior living communities, and similar partners.
• Recruit, hire, onboard, and schedule staff so client coverage is consistently maintained.
• Handle on-call needs and respond to calls from clients, caregivers, and referral partners.
• Conduct client intakes and in-home assessments, build trust with families, and help maintain high satisfaction levels.
• Manage the office budget and track performance through profit and loss reporting.
• Shape a positive branch culture by motivating the team, setting expectations, and strengthening morale.

What the company is looking for

• Demonstrated leadership experience, ideally with prior team management responsibility.
• Track record of meeting sales or business development targets.
• Comfort working independently in a busy, fast-moving setting.
• Entrepreneurial approach and willingness to take ownership of outcomes.
• Experience with direct hiring, recruitment, and staff supervision.
• Strong communication and relationship-building abilities.

Ideal candidate traits

• Someone who prefers an independent, dynamic role over a traditional 8-to-5 desk job.
• A self-starter who is motivated by performance-based financial upside.
• Strong problem-solving skills and resilience under pressure.
• Comfortable operating with autonomy while knowing support is available when needed.
• Persistent, adaptable, and energized by challenge.

Application details

Applicants are asked to share their related experience, current location, ZIP code, relocation openness, resume, and optional LinkedIn profile and message. The form also includes consent to receive SMS messages about the application, with standard message and data-rate terms and an opt-out by replying STOP.

Candidate feedback

The posting also includes employee and client testimonials describing the workplace as supportive, welcoming, compassionate, and rewarding, with emphasis on teamwork, appreciation, and meaningful care work.