Software Operator

Role overview

A technology solutions organization in Jeddah is hiring Software Operators to help keep software applications and systems running smoothly. The position focuses on daily monitoring, routine maintenance, issue handling, and ensuring dependable service for users.

Key responsibilities

• Keep an eye on software applications and operational workflows to ensure they function as expected.
• Carry out scheduled system checks and day-to-day operational tasks.
• Identify software-related problems, troubleshoot them, and escalate when needed.
• Maintain accurate operational logs, records, and supporting documentation.
• Assist with software rollout, deployment, and maintenance work.
• Work closely with technical teams to resolve incidents and enhance system performance.
• Follow operational guidelines and service quality standards consistently.
• Offer support to users whenever assistance is required.

Requirements

• A bachelor’s degree in Information Systems Engineering, Computer Science, or a similar discipline is required.
• At least 3 years of experience in software operations is needed.
• Hands-on exposure to supporting enterprise software applications is important.
• Knowledge of software monitoring practices and operational procedures is expected.
• Applicants should have strong troubleshooting and analytical problem-solving ability.
• A solid understanding of software systems and application support is necessary.
• The role requires a cooperative approach and the ability to work well with others.
• Strong communication, organization, attention to detail, and a commitment to quality service are essential.

Eligibility

This opportunity is open only to Saudi nationals.

Additional information

Position title: Software Operator

Location: Jeddah, Saudi Arabia

Employment type: Full-time

No opening count was specified in the source.