Backbook Sales Executive

Role overview

Global Payments Inc. is seeking a Backbook Sales Executive to become part of its Backbook Sales team in Dublin. This role is focused on driving growth through existing accounts, identifying new opportunities, and helping expand the company’s presence in global payments.

Key responsibilities

• Reach out proactively to current customers to uncover and secure upsell opportunities.
• Manage the complete sales process, starting from discovery and continuing through to final closure.
• Present products and commercial proposals in a persuasive and customer-focused way.
• Expand account value by recommending suitable payment solutions through cross-sell and upsell activity.
• Respond to inbound calls and turn them into qualified sales opportunities.
• Develop strong customer relationships while keeping revenue growth as the main priority.
• Keep CRM records accurate and current, including pipeline status, activity tracking, and outcomes.
• Remain informed about product updates, pricing changes, and broader trends in the payments industry.
• Performance is evaluated based on revenue contribution, conversion levels, and KPI achievement.

Candidate profile

• A minimum of 2 years’ experience in B2B sales, telesales, or other revenue-focused roles.
• Demonstrated history of meeting or surpassing sales targets.
• Strong capability in closing deals, handling objections, and understanding commercial priorities.
• Comfortable selling by phone in a busy, performance-oriented setting.
• Previous exposure to upselling, cross-selling, or retention-based sales will be an advantage.
• Self-driven, resilient, competitive, and energized by incentives and results.

About the team

The team is part of a global, inclusive environment where people learn from one another and succeed together. The company emphasizes curiosity, innovation, ownership, and collaboration, creating opportunities to grow and contribute in a fast-moving business.

What defines a Globalpayer

Globalpayers are expected to think from the client’s perspective, act with ownership, and work together as one team. A willingness to explore better ways of creating impact, empowering others, and bringing passion to every task is central to the culture.