Manager, Account Managers

About Outreach

Outreach is a revenue AI platform launched in 2014 that helps sales organizations automate and improve a wide range of revenue activities. It combines agentic AI, conversation intelligence, and assistive AI to support use cases such as prospecting, expansion, deal acceleration, retention, and forecasting. The platform gives revenue leaders better visibility into accounts, stronger performance insights, and improved forecast accuracy across go-to-market teams. Well-known enterprise companies, including Databricks, SAP, Siemens, and Verizon, use Outreach to support their revenue operations.

About the Team

The Account Management Commercial Growth group owns the end-to-end deal cycle for current customers in the commercial segment, including renewals. This role leads a team of 8-10 Account Managers and supports them through coaching, mentorship, and alignment with executive stakeholders. The team works closely with Solutions Consultants and technical experts to help drive success, and the group emphasizes value-based selling built around measurable ROI. The manager also collaborates with leadership peers to improve and implement team processes.

About the Role

In this position, you will guide Commercial Account Managers to operate like owners of their territory, consistently pursue quota, and run a sales process centered on customer needs and business pain points. You will also coach the team to use Outreach’s AI capabilities in everyday selling. The role is remote, with preference for candidates on the East Coast.

Key Responsibilities

• Foster a high-performance team environment built on accountability, self-improvement, and a strong focus on hitting targets.
• Coach Account Managers on territory planning so they can build a clear path to quota attainment.
• Help reps create their own pipeline by prioritizing research, cold outreach, and email activity using tools such as 6sense, ZoomInfo, and LinkedIn.
• Train the team to run discovery conversations that uncover pain points and priorities from senior decision-makers such as CEOs, CROs, CFOs, CMOs, and VP-level sales operations leaders.
• Support Account Managers in presenting product demos and value messages that clearly connect Outreach’s platform to customer challenges.
• Guide the team in maintaining momentum through a standard 30-60 day sales cycle.
• Spot risks in deals using MEDDPICC and work with internal partners and executives to reduce those risks.
• Forecast deal progress and team performance using Outreach’s forecasting approach.

What We’re Looking For

• At least 2 years of strong results leading sales teams and delivering growth in existing accounts while meeting or exceeding targets.
• A coach-first leader who can mentor talent, improve individual performance, and lift team outcomes through collaboration.
• Comfort with AI-enabled sales tools and a willingness to coach others on using them effectively.
• Prior experience in a closing role before moving into leadership.
• Background in managing renewals and existing-customer relationships.
• Experience leading solution-based sales that require multiple stakeholder approvals.
• Ability to help teams build business cases and ROI materials.
• Hands-on exposure to tools such as Salesforce, Outreach.io, ZoomInfo, LinkedIn, and/or 6sense.

Compensation and Benefits

The annual on-target earnings for this position are between $200,000 and $250,000. Additional compensation may include incentives, bonuses, restricted stock units, and benefits. Final pay is determined by a candidate’s skills, experience, qualifications, and location.

• Flexible time off
• 401(k) support for retirement savings
• Comprehensive medical, dental, and vision coverage for full-time employees and dependents
• Parental leave benefits, including access to a paid night nurse and a gradual return-to-work option
• Infertility and assisted reproductive services support
• Employee referral bonuses
• Office snacks, beverages, and social events
• Employee resource groups and inclusion initiatives covering Women’s Network, Latinx community, Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Equal Opportunity and Hiring Notice

Outreach is an equal opportunity employer and considers all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. The company values diverse perspectives and encourages applications from people with a wide range of backgrounds, including historically underrepresented groups. Outreach also notes that it may use AI-based tools during parts of the hiring process to help review applications and identify possible inconsistencies, while final hiring decisions remain human-led.