Operations Technician

Company overview

Cambrex is a global contract development and manufacturing organization (CDMO) supporting drug substance development and manufacturing throughout the drug lifecycle, along with analytical and IND-enabling services. The company has more than 40 years of experience and a workforce of 2,000 specialists serving customers across North America and Europe. Its capabilities include continuous flow, controlled substances, liquid-phase peptide synthesis, solid-state science, material characterization, and highly potent APIs.

At Cambrex, the focus is on meaningful work, continuous learning, and a safe environment where colleagues can build strong connections with each other and the wider community. The business also offers competitive benefits such as healthcare, life insurance, retirement planning, and additional support. With a strong emphasis on scientific and manufacturing excellence, quality, and safety, Cambrex provides opportunities to grow across its global network while helping improve patient outcomes worldwide.

Role summary

This Waterford-based Operations Technician role sits within a busy operations function and reports to the Stability Lead. The position supports sample management and offers exposure to both operations and quality activities within a controlled storage environment that serves pharmaceutical and medical device customers. The work takes place in purpose-built facilities in Waterford and Belgium, which include walk-in rooms and reach-in cabinets for storage under controlled temperature and humidity conditions, from ultra-low freezers at -80°C to environments above 50°C.

What you will do

• Accept customer deliveries, inspect them for issues, and ensure they are stored safely, accurately, and on time according to customer instructions, regulatory expectations, and quality procedures.
• Handle the collection, packing, and return of samples to customers.
• Keep the facility tidy and ensure equipment and maintenance activities are maintained according to the Quality Management System.
• Carry out daily checks on stability cabinets and room conditions.
• Support the team with extra operational tasks and secondary duties when workload increases.
• Provide general administrative assistance and other job-related support as needed.
• Communicate clearly across the business, especially on work matters and safety requirements.
• Contribute to quality activities by ensuring work follows QMS and cGMP expectations.
• Review completed records for accuracy, completeness, and compliance with specifications.
• Prepare and manage quality reports related to deviations.
• Support safety and quality initiatives while maintaining compliance with applicable regulatory requirements.

Experience and skills needed

The role calls for a detail-focused, dependable person who works well both independently and as part of a team. You should be comfortable working to deadlines in a fast-moving environment, be highly organised, and bring a strong sense of ownership to your work. The ideal candidate will also be numerate, computer literate, and able to use Microsoft Word and Excel to prepare graphs and reports.

Required background includes at least 2 years of experience in a temperature-controlled storage setting, such as retail or warehouse operations, or in a regulated manufacturing or pharmacy environment. Experience with standard operating procedures in a regulated setting is preferred but not mandatory. Prior work in picking and packing, using an inventory management system, and preparing quality documentation or reports will be valuable. Experience with electric pallet trucks or forklifts would be an advantage.

Working pattern and job details

This is a permanent, full-time role. Standard hours are 8:30 am to 5:00 pm, Monday to Friday, with some expectation to work outside these hours when needed. Travel is 0%.

Physical requirements

The position may involve frequent standing, walking, and sitting, as well as handling, reaching, speaking, and hearing. Occasional climbing or balancing may be needed. The role can include lifting or moving up to 10 pounds regularly, up to 25 pounds frequently, and up to 50 pounds occasionally. Vision requirements include close, distance, and peripheral vision.

Work environment and protective equipment

The role may occasionally involve exposure to moving mechanical parts, high places, and vibration. The work setting is generally quiet. Access to laboratory, manufacturing, or clinical areas may be required for inspections or discussions. Appropriate personal protective equipment must be worn, which may include safety eyewear, respirators or breathing apparatus, lab coats, and gloves.

Additional information

This job description is intended to describe the general nature and level of the role, but it is not a complete list of all duties and responsibilities. Tasks may be adjusted as needed to reasonably accommodate individuals with disabilities. Employees may be asked to carry out other job-related instructions and duties in line with applicable laws. To be successful in the role, the employee must have the knowledge, skills, and abilities needed to perform each duty competently.

Pre-employment screening

All offers depend on successful completion of a pre-employment screening process. This may include, depending on applicable laws, a drug test, criminal record check, identity verification, reference checks, and verification of education and employment history. Refusal to complete required testing may lead to disqualification from further consideration.

Equal opportunity statement

Cambrex is committed to maintaining a safe and productive workplace and is an equal opportunity / affirmative action employer. Qualified applicants will be considered without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, ancestry, national origin, place of birth, age, marital status, disability, genetic information, veteran status, or other protected characteristics under applicable law.