Post Closing Specialist

Role overview

The Post Closing Specialist for investor shipping supports the final stages of residential mortgage loan processing. This position focuses on making sure loans are aligned with underwriting and investor requirements, prepared for booking and settlement, and monitored through resolution of any post-closing exceptions.

Work is remote-friendly. However, candidates who live within 31 miles of Santa Ana, CA or Austin, TX should be able to work in a hybrid setup. The schedule is flexible, with a preferred shift of 7:00 AM to 3:30 PM PST.

Compensation is $17 to $20 per hour, depending on experience, plus benefits.

Responsibilities

• Carry out post-audit checks on secondary market loans in line with regulatory and investor standards.
• Assemble and prepare loan files for additional secondary market audits.
• Handle disbursement activities for residential mortgage loans.
• Reconcile HUD and settlement statements against FICS records.
• Send customer survey correspondence by mail.
• Coordinate delivery of trailing documents to outside investors.
• Review mortgage files for compliance using the QC checklist.
• Deliver strong service to both internal teams and external customers.

Requirements

• Solid understanding of conventional and government-backed residential mortgage loans, along with investor requirements.
• Strong accuracy and careful attention to detail.
• Hands-on experience with loan origination systems and Microsoft Office tools such as Outlook, Word, and Excel.
• Clear verbal and written communication skills.
• Must be able to perform the essential functions of the role, with reasonable accommodations available for individuals with disabilities.

Education and experience

A high school diploma or GED is required. Prior experience of 3 to 5 years in a related field is preferred.

Additional information

This role centers on preparing real estate loans so they close in compliance with underwriting guidelines, then moving them through booking, settlement, and post-close exception tracking. The position also includes coordination with agencies and investors as part of the loan completion process.

The employer notes that the listed requirements reflect the knowledge, skills, and abilities needed for the job, and accommodations may be made where required for disabilities.