Registrar

Role overview

Khalifa University is collaborating with a partner to support the growth of Zayed Military University and strengthen the talent pool at Hameem Campus. The Registrar will take ownership of student enrollment governance and academic records management across academic partners, ensuring registration processes, academic calendars, and student records remain aligned with ZMUAOM, comply with institutional rules, and support accurate centralized reporting and decision-making.

Key responsibilities

• Help shape the department strategy and contribute to annual business planning.
• Support the design of departmental policies and procedures so they align with university objectives and reflect strong practice standards.
• Assist in planning and monitoring department budgets, flagging variances early and supporting timely corrective action.
• Set, apply, and continuously improve registration and admission standards consistent with ZMUAOM and approved academic rules.
• Draft and maintain registrar policies, procedures, and controls for all academic partners.
• Track academic partner compliance with key calendar milestones such as registration, add/drop deadlines, withdrawal periods, examinations, and graduation timelines.
• Audit enrollment practices at partner institutions to ensure they are fair, transparent, consistent, and policy-compliant.
• Advise academic partners and registrars on registration regulations and operational processes.
• Maintain a single trusted source of academic records and transcripts across all partners.
• Protect the accuracy, completeness, and integrity of enrollment, progression, and graduation information in central systems.
• Lead data validation, reconciliation, and recurring audits of student records and reporting statistics.
• Ensure student record confidentiality and data security meet institutional and regulatory requirements.
• Run regular registrar coordination meetings to align standards, schedules, and solutions to operational issues.
• Escalate record or enrollment discrepancies to the appropriate academic and governance forums and monitor closure.
• Prepare registrar-related data analysis for reporting, planning, and accreditation, and suggest improvements to systems and workflows.
• Follow university information security and confidentiality requirements and report any breaches or security concerns.
• Work with other teams whenever needed to complete assigned tasks and responsibilities.
• Promote a safe and healthy workplace at all times.
• Complete any additional duties assigned by the line manager.
• Coach, guide, and mentor team members to strengthen internal capability and support delivery of objectives.
• Recommend suitable training based on identified needs, assess its effectiveness, and track outcomes.
• Complete performance reviews for direct reports on schedule and recommend required actions in line with policy.
• Hold regular meetings with team members to clarify priorities and keep work moving smoothly.
• Oversee administrative matters for employees such as leave, vacation, and related requests.

Qualifications and experience

• A bachelor’s degree in Education Administration, Management Information Systems, Information Technology, Computer Science, or a related discipline is required; a master’s degree is preferred.
• At least 12 years of relevant experience is required.
• The role calls for adaptability, a proactive mindset, readiness to take on broader responsibilities, and strong relationship-building and teamwork skills.

Additional information

This is a full-time, onsite position based in Abu Dhabi Emirate, United Arab Emirates.